Coordinate client onboarding for digital marketing services, including contracts, W-9 collection, account creation, platform access, tracking setup, asset organization, Salesforce updates, and cross-department communication. Support Google, Meta, GTM, GA4, GSC, GBP, and social media setup. Provide post-launch support by auditing client data and dashboards, assigning access, and sharing integration instructions. Contribute to process improvement, team meetings, and staying current with digital marketing trends and platform changes.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- 2 plus years of experience in Digital Marketing with an emphasis on Onboarding and Account Setup in Google Ad and Meta.
- Familiarity with tracking and analytics tools (Google Analytics, GTM, Salesforce, etc.).
- Strong organizational skills and attention to detail.
- Ability to work cross-functionally and manage multiple priorities.
- Problem-solving mindset with a focus on process optimization.
- Excellent communication and collaboration skills.
- Self-motivated and eager to learn in a fast-paced environment.
Core responsibilities:
- Provides support across paid media, organic media and client services with client onboarding, and account creation.
- Pre- Onboarding Support: Sending the contract, ensuring the contract is signed, gathering W9’s, ensuring it matches the property name/property address.
- Onboarding Supporting: Filling out the onboarding sheet, entering the tasks, entering into Salesforce, creating the folders in Drive, creating an internal budget sheet, organizing assets, creating PMC specific emails
- Onboarding Support: Managing client communication to gather items, assets, logins, follow up, task submission, sharing preview links, cross-dept communication on onboarding status.
- Onboarding Support: GTM creation, GA4 permission set up, GSC verification, GBP, Facebook setup.
- Onboarding Support: Obtaining access to social media profiles including 2 factor authentication and connecting social profiles, sync Instagram with Facebook Business Page on Meta Business Suite.
- Post Launch Support: Complete Salesforce service mappings, audit Salesforce property accuracy, audit property dashboards, assign client access, provide PMC integration instructions
- Actively participate in department meetings and brainstorming sessions, contributing insights and solutions to enhance operational efficiencies.
- Stay up-to-date with trends, best practices, and platform algorithm changes across both the multifamily and digital marketing industry
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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