Provide customer support for novated lease journeys, manage vehicle onboarding and lease activations, assist with settlement documentation and in-life lease management, maintain CRM records, and perform ad hoc administrative tasks to ensure smooth lease operations.
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we're a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone.
About the Role
We're on the hunt for a Novated Support Administrator to join our amazing Novated Operations Team! You'll be supporting our customers during their novated lease journey with Flare and ensuring everything runs smoothly from start to finish. If you love staying organised and being part of a high performing team, this could be your next great opportunity!
What Will Keep You busy
- Connecting with customers through different channels and helping out with their queries
- Lending a hand with documentation for the settlement process
- Managing the vehicle onboarding process and lease activations
- Assisting with various in life lease management tasks such as keeping budgets on track or processing claims
- Keeping our CRM leasing system up-to-date with accurate information
- Taking care of any ad hoc admin tasks that pop up along the way
What we'd love to see from you
- Experience in salary packaging, novated leasing, finance, or a similar field
- A strong track record in customer support or engagement roles
- Skilled at juggling multiple tasks and handling high call volumes with ease
- Super organised and great at meeting deadlines
- Excellent attention to detail skills
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🎥 See what it's like to work at MYOB and what we're all about.
🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members
🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.
Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.
We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
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