National Account Manager

PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of National Account Manager in Australia on a Permanent basis reporting to the Sales Leadership Team. Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 6,000 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities.
We’re on a mission to become the world’s most requested PPE and Safety Wear Brand.

JOB SUMMARY:

The National Account Manager is responsible for managing and growing Portwest’s key national accounts at head-office level while supporting the acquisition and retention of large national end-user contracts and tenders. The role acts as the conduit between customer head offices, Portwest internal teams and the field sales force to ensure national agreements, tender wins and customer programs are commercially sound and effectively executed.

KEY RESPONSIBILITIES:

• Manage day-to-day relationships with assigned national account partners at head-office level.
• Develop and execute joint business plans aligned to Portwest strategic objectives.
• Negotiate and manage national trading agreements including pricing, rebates, freight and service levels.
• Support and lead national and large-scale end-user tenders and contract opportunities.
• Coordinate tender submissions including compliance documentation, pricing schedules and product information.
• Partner with sales, marketing, product, finance and operations teams to deliver customer programs.
• Lead national marketing and promotional planning with key accounts.
• Support field sales teams with execution of national agreements and pricing structures.
• Analyse SKU performance, identify growth opportunities and support national range reviews.
• Maintain accurate CRM records, forecasts, account plans and tender pipelines.
• Support issue escalation and ensure effective resolution across national accounts and end-user contracts.
• Represent Portwest at conferences, trade days and customer events.

REQUIREMENTS:

• Proven experience in national account management, business development or key account sales in the PPE industry.
• Experience managing trading agreements, rebates and commercial negotiations.
• Strong understanding of tender management and end-user contract processes.
• Excellent communication, presentation and stakeholder management skills.
• Ability to collaborate cross-functionally with sales, operations, marketing and finance teams.
• Strong analytical skills with experience interpreting sales and SKU performance data.
• Proficiency with CRM systems, reporting tools and Microsoft Office.
• Ability to travel as required across Australia.

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