Supports the Coles national account across in-store and online channels by managing reporting, analysis, forecasting, promotions, trade investment, claims, and business planning. Coordinates with Coles and internal Supply Chain, Customer Service, Shopper Marketing, Category, Pricing, and sales teams. The role identifies performance trends, risks, opportunities, and actions while maintaining retailer systems and supporting commercial growth plans.
Position Title:National Account Executive - Coles
Position Type: Regular - Full-Time
Requisition ID: 44073
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
The National Account Executive, Coles plays a critical role in supporting the performance of the Coles Supermarkets business across in-store and online channels. Reporting to the National Business Manager, Coles, this role provides high-quality administration, analysis, planning and reporting to help deliver annual commitments across volume, net sales, trade investment and gross profit.
You will work closely with Coles, Supply Chain, Customer Service, Shopper Marketing, Category, Pricing and the broader account team to maintain service levels, strengthen execution and identify opportunities for sustainable growth.
What you'll be doing.
What you'll need to be successful.
About the team .
This role reports to the National Business Manager, Coles and has no direct reports. You will be part of the Coles account team and collaborate closely with the National Account Manager, Retail Sales leadership, Supply Chain, Customer Service, Shopper Marketing, Category and Pricing teams. The role supports an account spanning approximately 1,000 stores and requires strong coordination across commercial and operational stakeholders.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person - it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
Ready to make an impact?
Apply today and bring your expertise, curiosity, and ideas to a company where your contribution truly matters.
#LI-AK1
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Location(s): AU - Australia : Victoria : Melbourne
Company: McCain Foods (Aust) Pty.
Position Type: Regular - Full-Time
Requisition ID: 44073
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role .
The National Account Executive, Coles plays a critical role in supporting the performance of the Coles Supermarkets business across in-store and online channels. Reporting to the National Business Manager, Coles, this role provides high-quality administration, analysis, planning and reporting to help deliver annual commitments across volume, net sales, trade investment and gross profit.
You will work closely with Coles, Supply Chain, Customer Service, Shopper Marketing, Category, Pricing and the broader account team to maintain service levels, strengthen execution and identify opportunities for sustainable growth.
What you'll be doing.
- Support delivery of the Coles strategic plan and annual operating commitments across volume, net sales, trade investment and gross profit.
- Prepare accurate account reporting and analysis, highlighting performance trends, data anomalies, risks, opportunities and recommended actions.
- Run weekly collaboration meetings with Coles, coordinate Supply Chain inputs and prepare forecast change requests as required.
- Maintain the internal trade promotion management sales planning tool and Coles retailer portal, including promotions, price changes and forecast updates across in-store and online channels.
- Support the monthly integrated business planning cycle through timely forecast communication, risks and opportunities tracking, and reporting on new product development and key activations.
- Partner with the National Business Manager and Shopper Marketing to support the e-commerce strategy, promotional plans, investment and joint business planning.
- Coordinate internal category clash checks and facilitate the monthly review meeting.
- Work with the Pricing Team to support timely claims processing and month-end trade spend reviews.
- Build productive relationships with key stakeholders across Coles and contribute to joint business and category plans aligned to category growth drivers.
- Respond to ad hoc requests and support contingency planning to keep the Coles business on track.
What you'll need to be successful.
- A degree in Business, Marketing or a related discipline is preferred.
- Strong commercial acumen, communication and presentation skills.
- Demonstrated numerical accuracy, attention to detail and the ability to interpret data, validate results and identify anomalies.
- Ability to analyse business performance, identify priority result areas and support practical improvement plans.
- Confidence using a broad range of reporting and business tools, including Microsoft Office and ideally IRI, Quantium, Synergy, Power BI and SAP.
- Effective stakeholder management skills and the ability to build relationships across customer and internal teams.
- Digital or e-commerce experience is advantageous but not essential.
- Availability for occasional interstate travel.
About the team .
This role reports to the National Business Manager, Coles and has no direct reports. You will be part of the Coles account team and collaborate closely with the National Account Manager, Retail Sales leadership, Supply Chain, Customer Service, Shopper Marketing, Category and Pricing teams. The role supports an account spanning approximately 1,000 stores and requires strong coordination across commercial and operational stakeholders.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person - it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
Ready to make an impact?
Apply today and bring your expertise, curiosity, and ideas to a company where your contribution truly matters.
#LI-AK1
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Sales
Location(s): AU - Australia : Victoria : Melbourne
Company: McCain Foods (Aust) Pty.
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