Maintain accurate master data, action stakeholder cases, resolve system and carrier invoicing discrepancies, update contract-related information, and collaborate with Claims and internal and external stakeholders. The role also supports stakeholder training, data analysis, issue resolution, governance, and continuous process improvement within the Finance Operations team.
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
We have an exciting opportunity for a critical and analytical thinker to join our Finance Operations team as an MDM Analyst. This person thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, they will be able to address system issues effectively and efficiently and maintain strong relationships with stakeholders.
Requirements
As a MDM Analyst, you will be responsible for:
- Timely and accurate actioning of cases that come through the system from stakeholders
- Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
- Issue resolution of all cases, with a focus on long term solutions
- Solving carrier invoicing and credit issues in collaboration with the Claims team
- Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
- Be a part of ongoing stakeholder training to enhance processes & systems
- Process improvement and efficiency identification
We are looking for:
- Minimum of 12 months of Analytical and/or Systems experience
- MS Office (Intermediate – Advanced Excel)
- Successful track record of problem solving and continuous improvement projects
- Proven ability to manipulate, analyse and interpret data for decision-making
- Demonstrate strong mathematical ability
- Commerce or Business Info Systems qualification desirable
- Ability to work in a fast-paced and high-volume environment
Benefits
This is a fantastic opportunity to join an organisation that places value on your professional development and growth within the business.
These benefits include:
- Strong focus on regular and ongoing professional development training, enhancing skills and career progression
- A dynamic and empowering culture, where we challenge each other to do it better
- An opportunity to be part of an industry leader
- Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
- Free parking and onsite café
- Company functions and team building activities
- Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
How to apply
If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!
efm Logistics Melbourne, Victoria, AUS Office
Melbourne, Australia
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