Marketing Planning & Operations Coordinator

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Competencies & Skills:
• Excellent written and verbal communication skills
• Strong planning and organisational skills • Strong project coordination and workflow management
• Ability to manage competing priorities and multiple deadlines
• Strong stakeholder management and relationship-building skills
• High attention to detail and accuracy • Problem-solving and decision-making skills • Ability to identify risks, dependencies and improvements
• Confident using project management, calendar and workflow tools
• Understanding of marketing production workflows
• Our Values:
• Authentic
• Passionate
• Optimistic
• Inclusive
• Honest
• Experience & Relevant Education:
• Experience coordinating marketing
• campaigns, production or projects
• Experience in retail, fashion, ecommerce or a fast-paced consumer environment is highly desirable
• Experience with project management • Marketing, Communications, Business or related tertiary qualification desirable
• Our Behaviours:
• We collaborate & support
• We empower & trust our teams
• We encourage entrepreneurship
• We are accountable

Core responsibilities:

• Marketing Planning
• • Maintain the marketing production calendar for the Marketing team.
• • Ensure all key campaign, trade, retail and production requirements are
• captured in one clear view.
• • Support the Marketing Manager to ensure all production is planned with
• sufficient lead time and aligned to brand direction.
• • Identify calendar clashes, gaps, dependencies and resourcing considerations early and provide resolutions.
• • Marketing production calendar is accurate, current and maintained in line with agreed timelines.
• • Campaign requirements are captured clearly.
• • Production planning is completed with sufficient lead time and aligned to brand direction.
• • Effective calendar management.
• Production Readiness
• • Coordinate the planning required to enable marketing production to be
• delivered effectively.
• • Ensure production requirements, timings, briefs, stakeholders, approvals and
• asset needs are identified early and documented clearly.
• • Work with teams to confirm what is required, by when and from whom,
• ensuring all activity is planned before execution commences.
• • Production requirements are planned with appropriate lead time.
• • Briefs, timelines and stakeholder requirements are clear before work commences.
• • Teams are set up to deliver
• production activity efficiently and
• on time.
• Coordination
• • Coordinate the marketing production workflow from planning through to delivery, ensuring each stage is tracked and visible.
• • Maintain project management tools, status trackers, action lists and workflow documentation.
• • Ensure agreed processes are followed for briefing, review, approval and handover.
• • Identify opportunities to improve workflow consistency and reduce
• duplication or last-minute changes.
• • Trackers are accurate and up to date.
• • Key milestones, actions and approvals are clearly tracked.
• • Agreed processes are followed consistently.
• • Production efficiency improves over time.
• Briefing & Timeline Management
• • Coordinate the briefing process across the marketing team.
• • Ensure briefs are submitted within agreed timelines and include the required
• information to support effective delivery.
• • Briefs are submitted on time and
• contain the correct and required
• information.
• • Work with stakeholders to clarify requirements, confirm timings and ensure
• deadlines are realistic and visible.
• • Timelines are clear, realistic and communicated to all relevant stakeholders.
• • Stakeholders understand key dates, deliverables and responsibilities.
• Stakeholder Alignment & Communication
• • Act as a central coordination point between marketing, buying, merchandise, digital, CRM, ecommerce, retail operations and external
• partners to support the production process.
• • Facilitate clear and timely communication to ensure stakeholders are aligned on priorities, timelines, actions and accountabilities.
• • Follow up key actions and ensure the right people are engaged at the right time
• • Provide support to the team when required
• • Contribute to a work environment which encourages open and honest feedback.
• • Stakeholders are informed, aligned and clear on responsibilities.
• • Communication is timely, clear, and effective.
• • Actions are followed up within agreed timeframes.
• • Effective working relationships.
• Administration
• • Maintain accurate records and assist with budget reconciliation as required.
• • Trackers, invoices and receipts are accurate and up to date.
• Environmental, Social & Governance
• (ESG)
• • Ensure compliance with relevant legislation and regulations.
• • Ensure our B Corp standards of social and environmental performance,
• transparency, and accountability are met.
• • Ensure Company policies & procedures are adhered to at all times.
• • Ensure the Group Retail CEO & Group People & Community Partnerships Managers are kept up to date on any legal matters or issues that may result in reputational damage to the Brand.
• • Adherence to Company Policies and legislation
• • B Corp Standards and Responsibilities are met

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

This is a remote position.