Manager, Research Training Services

• Full-time, Continuing position
• Salary Level HEW 9 ($135,978 - $145,693) + 17% Superannuation and Flexible Working Arrangements
• Based at the Melbourne CBD campus, and hybrid ways of working

About You
You are a collaborative and strategic people leader with demonstrated experience managing high-performing service delivery teams within a complex and fast-paced environment. Passionate about operational excellence and continuous improvement, you thrive on delivering high-quality, stakeholder-focused services while leading teams through change with clarity and purpose.

You bring strong experience in graduate research or a related operational function, with the ability to manage complex processes accurately, efficiently, and in accordance with policy and regulatory requirements. Your ability to balance strategic oversight with operational detail enables you to drive service improvements, manage competing priorities, and support outstanding outcomes for stakeholders.

An excellent communicator and relationship builder, you are confident engaging with senior stakeholders across a diverse organisation and fostering productive partnerships across academic, professional, and external networks. You are skilled in influencing, problem solving, and providing trusted advice, with the ability to interpret complex information and translate it into practical and effective solutions.

Most importantly, you are a values-driven leader who motivates and develops teams, champions service excellence, and contributes positively to an inclusive and collaborative culture.

To be successful in this position, you’ll have as a minimum:

• Demonstrated experience in leading and managing high-performing, customer stakeholder-focused teams which deliver services to a range of clients individuals, within a graduate research or the University sector setting
• High-level strategic thinking, problem solving and analytical skills with an ability to understand issues at both a broad strategic level and at a detailed operational level.
• High-level experience in planning, leading and driving change with accountability for delivering on organisational objectives, developing creative solutions and practical implementation strategies, in a challenging and dynamic environment.
• Strong relationship-building and negotiation skills with the ability to work effectively across multiple levels and functions and with external parties.
• Excellent oral and written communication skills including the ability to develop and present sound and compelling business cases, proposals and analytical reports to a variety of different audiences.
• Highly motivated, stakeholder-focused and pro-active with highly developed organisational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure.
• Demonstrated history of behaviour aligned to the RMIT values, leadership capabilities and professional capability framework.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

RMIT’s Research and Innovation Portfolio supports researchers to help shape the world. The portfolio has an engaged, energetic, talented and collaborative team focused on enabling excellent research and innovation outcomes. With a global presence, community and industry connections, we support cutting-edge research and careers that make a positive impact on communities.

The Research and Innovation Portfolio supports researchers and graduate researchers with research partnerships, grants and research contracts, funding opportunities, capability development, research training, ethics and integrity, intellectual property, commercialisation, internships, communication and profile.

Find out more about research and innovation at RMIT University and the Research and Innovation Portfolio at: http://www.rmit.edu.au/research/  

School of Graduate Research

Part of the Research and Innovation Portfolio, the School of Graduate Research (SGR) supports graduates to drive innovation and contribute to excellent research outcomes. Managing the candidature lifecycle from admission to examination, SGR provides services for scholarships, candidature, quality assurance, and a suite of career and professional development programs to enrich the experience of our research candidates and our Higher Degree by Research (HDR) supervisors.

SGR facilitates collaboration with industry and international partners allowing candidates to gain valuable experience and skills by helping the private and public sector solve today’s problems and capture opportunities.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Katarina Prince via email [email protected].

For further information regarding recruitment processes, please contact Larisa Ahadi, Senior Talent Acquisition Advisor via email at [email protected] Please do not share your application to this email address.   

Position Description

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.  

#LI-Hybrid

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 

In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes.  All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.  Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.