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We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars!
Job Description- Play a pivotal role in modernising our commercial data ecosystem and empowering teams with self‑service insights, real‑time intelligence and emerging AI capability
- Greenfield mandate with direct line to senior leadership, real autonomy, and the remit to move fast
- Full time permanent role located in Collingwood, Melbourne.
We’re accelerating Jetstar’s data‑driven transformation and looking for a hands‑on leader to build the capabilities that power faster, sharper commercial decisions. As Manager, Data, Insights & AI, you’ll design the roadmap for governed data pipelines, self‑service analytics, real‑time business intelligence and production‑grade AI, lifting performance across our Commercial function.
As Manager, Data, Insights and AI, you will build and execute the roadmap to democratise data access, enhance analytical capabilities, and deploy production-grade AI solutions (including Agentic AI) that multiply the Commercial team productivity and impact. You’ll report to the Head of Commercial Strategy & Systems and partner closely with product owners, the central Data Science & Analytics team, and cross‑functional stakeholders to deliver solutions that matter.
This is a foundational role: you’ll set the vision, create momentum through quick wins, and grow a small team while fostering an inclusive and innovative culture.
What you’ll do:
- Get the data foundations right. Own data governance, quality and hygiene across the Commercial data estate within our cloud platform whilst establishing authoritative definitions, lineage and ownership standards so the function operates from a single source of truth.
- Build self-service insight capability. Design and deploy next-generation BI and analytics tools that give Commercial teams direct, confident access to data without specialist dependency.
- Advance analytics maturity and deploy AI. Progress the function from descriptive reporting towards predictive and prescriptive insights, whilst deploying enterprise-grade AI and agentic automation for high-value commercial use cases.
- Build capability and lead the team. Develop a small team of technical specialists, whilst supporting data literacy and AI competency across the broader Commercial function.
You’ll bring:
- 5+ years in data analytics, BI, data science or digital transformation with demonstrated impact on business outcomes
- Hands-on experience with modern cloud data platforms, data catalogues and transformation frameworks
- Experience evaluating and deploying AI/ML solutions beyond proof-of-concept, including emerging agentic AI capabilities
- The ability to translate complex technical concepts into clear business language for senior commercial audiences, and translate commercial problems back into technical specifications
- A track record of driving technology adoption and building data literacy across non-technical populations
- Experience leading and developing technical teams, ideally in matrix structures
Highly regarded:
- Background in commercial, pricing or revenue management domains
- Tertiary or postgraduate qualifications in Data Science, Computer Science, Mathematics, Statistics or a related quantitative field
- Cloud platform or AI/ML certifications
Your life at Jetstar is unlike any other
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together
We can’t wait to hear from you.
Applications will close by 18th March
