L&D Specialist - Digital Design

• Permanent opportunity which can be based from either Melbourne, Sydney or Brisbane
• Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health
• Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle

Why Join Us?

At TAL, we’re supported to live our best lives. With flexible and blended working options, discounted insurance, and wellbeing initiatives, we know we’re valued. 

You’ll work alongside some of the brightest and most capable colleagues in the industry, with leaders who inspire, support, and include everyone. We foster a culture where everyone belongs. 

Collaborating in person strengthens our social bonds and powers better problem-solving. Together, we face challenges and grow stronger. We connect to include, celebrate, reward, and recognise each other. 

As an L&D Specialist (Digital Design), you will create engaging learning experiences that help our Claims teams adapt, grow and deliver with confidence through transformation. By turning complex change into clear, practical learning, including support for Claims Reimagined and new AI tools, this role builds capability where it matters most. Working across teams and with stakeholders, you will help TAL strengthen how we support our people so they can continue delivering care, confidence and security to Australians when they need it most

In this role you will:

• Design engaging digital learning solutions that build Claims capability and support business transformation.
• Translate complex claims content into clear, practical learning that improves understanding and adoption.
• Shape effective learning solutions by partnering with stakeholders to understand business needs and desired outcomes.
• Develop high quality eLearning and digital content that delivers a strong learner experience and meets TAL standards.
• Collaborate with project teams and subject matter experts to deliver relevant learning that supports key business initiatives.
• Share your expertise to lift digital design capability within the team and bring fresh thinking to how we learn.

• Experience creating digital learning using tools like Articulate 360, Rise or similar to deliver engaging, practical learning experiences.
• Strong instructional design capability to understand learning needs and shape clear, effective solutions from concept through to delivery.
• At least 5 years’ experience in digital design, with a track record of delivering high-quality learning in complex or enterprise environments.
• Strong project management skills with the ability to plan, prioritise and deliver work to timelines while maintaining quality.
• The ability to simplify complex information and translate technical content into learning that is easy to understand and apply.
• A collaborative, team-first mindset with curiosity, fresh thinking and confidence working with stakeholders at all levels to deliver meaningful outcomes.

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.