The Team Manager will lead a team of Claims Consultants to deliver exceptional claims handling and customer service. Responsibilities include managing daily operations, resolving escalated customer complaints, ensuring compliance with risk management frameworks, and developing the team's capabilities while adhering to TAL's claims philosophy.

The Customer Experience Specialist provides exceptional service to both internal and external customers by focusing on first call resolution and adherence to customer practices. This role emphasizes empathy, engagement, and accountability in interactions, representing all TAL product lines.

As an Insurance Consultant at TAL, you will work in an outbound sales team to achieve monthly sales targets, guiding customers through their life insurance options and providing positive experiences. Your responsibilities include handling phone and online inquiries, educating clients on insurance products, and maintaining accurate records.