Manage life insurance claims for AusSuper, ensuring quality customer experiences, analyzing and finalizing claims, and engaging with medical professionals for timely outcomes.

The Team Manager leads the delivery of claims experiences, ensuring customer care and policy integrity while managing risks and improving service quality.

As a Customer Experience Specialist, you will assist customers with inquiries, resolve issues promptly, manage administrative tasks, and support the team. Training in life insurance will be provided.

The Lifebroker Risk Analyst supports decision-making about life insurance by managing risk incidents, providing compliance guidance, and fostering a strong risk culture.

Manage life insurance claims from start to finish, ensuring a seamless experience for clients. This includes assessing claims, communicating with stakeholders, and providing excellent customer service.

Manage high-value life insurance claims, apply expertise in insurance contracts, mentor team members, and engage with stakeholders professionally.

Provide expert technical guidance to Claims Consultants, ensuring claims management aligns with policies and best practices while improving assessment quality and outcomes.

The Salesforce Marketing Specialist develops data-driven email and SMS campaigns, enhances customer journeys, ensures data integrity, and optimizes marketing effectiveness at TAL.

Manage a portfolio of 35-45 complex, underwritten TPD and life insurance claims, applying technical knowledge of the Insurance Contracts Act. Collaborate with experts and stakeholders, engage empathetically with claimants and trustees, and embed best-practice processes within a specialist team to deliver high-quality outcomes.

Manage a portfolio of complex, high-value underwritten TPD and life insurance claims, applying Insurance Contracts Act knowledge. Collaborate with technical experts and stakeholders, engage claimants and legal parties empathetically, and act as a mentor and escalation point to uplift team capability and embed best practice.

Manage a portfolio of group life and income protection claims end-to-end, assess and finalise payments, engage medical/legal specialists, communicate with customers and partners, and contribute to team initiatives.