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Wilhelmsen group

Key Account Manager

Posted 6 Hours Ago
Be an Early Applicant
In-Office
Melbourne, Victoria, AUS
Mid level
In-Office
Melbourne, Victoria, AUS
Mid level
As a Key Account Manager, you'll drive sales growth, build customer relationships, manage contracts, and collaborate with teams to meet targets while ensuring profitability and compliance with governance.
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Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Marine Products Pty Ltd

Exciting Opportunity: Key Account Manager – Sales, Marine Products

Location: Melbourne (VIC) or Fremantle (WA)

  • Do you want to join a global maritime leader organisation?
  • Do you want to work in a company that values professional and personal development, innovation, and sustainability?
  • Do you see yourself making a difference in an industry that keeps the world moving?
  • If your answer is a resounding YES, then seize this opportunity to join our team as a full‑time Key Account Manager – Sales, Marine Products, based in either Melbourne or Fremantle.

Purpose of the Role

As a Key Account Manager, you will drive growth in our Marine Products business by expanding existing customer portfolios, identifying and converting new business opportunities, and ensuring a profitable and sustainable customer base. Through close collaboration with Customer Services and Commercial teams, you will align customer needs and deliver outstanding service and value.

This role reports to the Head of Sales Southeast Asia & Oceania and acts within the authority defined by the Wilhelmsen Standards.

Main Responsibilities

  • Drive profitable sales growth across existing and new customers.
  • Build and maintain a strong, healthy sales pipeline.
  • Collaborate closely with Customer Services to strengthen relationships and support an account team approach.
  • Work with commercial teams to ensure customer deals are structured profitably and strategically.
  • Develop and implement sales plans for your portfolio, setting and achieving ambitious targets with the Sales Manager.
  • Ensure full adherence to Wilhelmsen Ships Services Sales Governance for all activities within your portfolio.
  • Maintain accurate and up‑to‑date account information within the WSS CRM.
  • Manage customer contracts, ensuring all terms—including credit requirements—are followed.
  • Establish strong, multilevel connections within customer organisations to maximise opportunities.
  • Implement sales campaigns and monitor progress and outcomes.
  • Work closely with the Credit team to monitor customer credit exposure and take corrective action where needed.
  • Ensure all accounts have approved credit exposure limits in line with policy.
  • Manage credit collections and credit risk across your portfolio, focusing on minimising overdue debt.

Who You Are

  • An excellent communicator with strong written and verbal English skills.
  • Experienced in account management, sales, or business development (maritime, logistics, or industrial experience highly regarded).
  • Commercially driven with a passion for achieving results and delighting customers.
  • Confident in building relationships at all organisational levels and influencing stakeholders.
  • Proactive, strategic, and comfortable identifying and pursuing new business opportunities.
  • Highly organised and analytical with strong attention to detail.
  • Able to collaborate effectively with cross‑functional teams.
  • Adaptable and calm under pressure, with strong decision‑making capability.
  • Must have a valid permit to work in Australia.

How Your Success Will Be Measured

  • Achievement of agreed sales targets
  • Growth within your customer portfolio
  • Profitability of accounts
  • Customer face time and sales call activity
  • Compliance with WSS Sales Governance
  • Accounts Receivable and Customer Credit Time performance
  • Customer credit exposure versus approved limits
  • Overdue debt reduction and management

What We Offer

  • Competitive remuneration package with bonus potential
  • Excellent training, onboarding, and ongoing development opportunities
  • A supportive and inclusive global team culture
  • A strong focus on employee health, safety, and well-being
  • A rewarding career with opportunities for global exposure and advancement

About Wilhelmsen

At Wilhelmsen Marine Products, our people don’t just hold jobs—they bring bold ideas to life and help shape the future of the maritime industry. With the world’s largest maritime network, we supply marine consumables, products, and solutions to vessels of every type across more than 2,000 ports worldwide.

At Wilhelmsen, we keep global trade running. Anchor your career in the maritime industry and dive into a sea of opportunities.

Applying

Ready for an exciting and fulfilling career?

Can you see yourself thriving in this dynamic role?

Don’t miss this opportunity—apply now and become part of our remarkable team at Wilhelmsen.

Work Location: Melbourne, Australia

Application Deadline: Friday, 17th April 2026

Contact Details: GBS HR Oceania ([email protected])

#WSS

Top Skills

CRM

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