The role involves managing a Marketplace portfolio, driving performance, identifying growth opportunities, collaborating on seller onboarding, and enhancing revenue and profit through strategic promotions and product management.
We're looking for a proactive, commercially minded and outcomes-driven individual to help shape and grow our Marketplace offering. While direct Marketplace experience isn’t essential, a genuine interest in online retail, strong commercial instincts and a drive to uncover growth opportunities will set you up for success.
This role is perfect for someone who has already gained exposure to category or account management and is ready to take on greater ownership. You’ll be managing a seller portfolio, driving performance, partnering with local and international sellers, and supporting the growth of one of Australia’s leading eCommerce platforms.
Reporting to the Director - Marketplace, this position suits an ambitious and commercially focused Category/Marketplace professional who thrives in a fast-paced environment and is excited to contribute to the continued expansion of our Marketplace business.
If you're an Assistant Buyer, Category Assistant, Marketplace Coordinator or Junior Category Manager looking for your next step, this is a fantastic opportunity to build marketplace expertise within an ASX-listed business and make a real impact on what millions of customers see and shop every day!
In this role you'll be responsible for:
- Growing Marketplace revenue and profit across your category
- Managing a portfolio of Marketplace sellers to ensure performance benchmarks are met
- Identifying growth opportunities and maintaining a strong pipeline of quality sellers
- Collaborating with Business Development Managers to onboard new sellers for your category
- Developing and executing category-focused Marketplace promotions to support KPIs
- Holding sellers accountable to service, compliance and operational SLAs
- Managing and improving the product assortment and merchandising across your category
- Reviewing seller performance data and taking action to optimise results
- Ensuring profitability targets and commission metrics are achieved
- Actively managing low-performing or non-compliant sellers off the marketplace
- Providing insights on demand, pricing, and competitive trends to support growth
- Contributing to process improvements and Marketplace operational efficiencies
To be successful in this role, you should be:
- University Degree qualified in a relevant field (Business, Commerce, Marketing etc)
- Commercially savvy, with demonstrated experience and success within a commercial role, preferably within Category Management in a Retail or eCommerce environment
- Highly analytical and logical, and always looking for new areas of opportunity
- Able to develop strong relationships, through excellent communication and negotiation skills
- Have developed exceptional time management skills, being able to effectively manage multiple projects and timelines successfully
- Tech savvy and able to use various IT and cloud-based tools to improve efficiency and productivity
- Ready to challenge, be challenged, and work within our highly disruptive business model
Why Kogan.com?
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
To apply
Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.
Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.
Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!
About Us
We’re Kogan.com, Pioneers of eCommerce in Australia.
At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!
Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.
Heads up!
Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply!
All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights
Top Skills
Cloud-Based Tools
Ecommerce
It
Kogan.com Melbourne, Victoria, AUS Office
139 Gladstone Street, Melbourne, Victoria, Australia, 3205
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