Junior Case Manager

Job Description:

The Workers' Compensation Junior Case Manager is responsible for assisting in managing workers' compensation claims. This role involves supporting the claims process, coordinating with injured employees, medical providers, and other stakeholders to ensure effective case management and compliance with legal and organisational policies.

Key Responsibilities

• Claims Management: Assist in the review and evaluation of workers' compensation medical expense-only claims to determine eligibility and appropriate benefits.
• Communication: Serve as a liaison between injured workers, medical providers, and internal departments to facilitate timely communication and resolution of claims.
• Documentation: Maintain accurate and up-to-date case files, including medical records, correspondence, and relevant documentation.
• Data Entry: Enter and update claim information in the case management system; generate reports as needed.
• Follow-Up: Regularly follow up on open claims to monitor progress, address issues, and ensure timely resolution.
• Compliance: Ensure compliance with state regulations and organisational policies.
• Support: Provide administrative support to the Senior Case Manager and assist in special projects as assigned.

Qualifications

• Education: Higher school certificate or above.
• Experience: Previous experience in workers' compensation, insurance, or a related field is a plus but not required.
• Skills:
  • Strong organisational and time-management skills
  • Excellent verbal and written communication abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • A basic understanding of workers' compensation laws and regulations is desirable.
• Attributes: Detail-oriented, self-motivated, and able to work independently and as part of a team.

This position offers an excellent opportunity for professional growth in workers' compensation in self-insurance.

About DXC

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Your working environment

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends – from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.