ITSM System Administrator (Tier 2) (3703)

Posted 4 Days Ago
Be an Early Applicant
Melbourne, Victoria
1-3 Years Experience
Big Data • Information Technology • Other • Security
The Role
The ITSM System Administrator (Tier 2) will provide second-line technical support, manage incident and request lifecycles, improve IT service delivery, and maintain effective communication with team members for issue resolution. The role focuses on enhancing user experience with IT tools while applying best practices for operations across corporate IT.
Summary Generated by Built In

Top Skills

Active Directory
Desktop Support
Exchange
M365 Application
O365 Administration
Powershell Scripting
Windows 10
Windows 11
The Company
Atlanta, GA
1,097 Employees
On-site Workplace
Year Founded: 1989

What We Do

Global digital identity and fraud solutions, working to create a world where everyone can transact online with confidence

Our market-leading technology, data and expertise help our customers improve digital access, deliver a seamless experience and establish trust so that they can transact quickly, safely and securely with their customers online.

Headquartered in the UK and with over 1,000 team members across 16 countries, we work with 20,000 customers in over 70 countries. Some of the world's best-known businesses rely on GBG to provide digital services and keep the economy moving, from US e-commerce giants to Asia's biggest banks and European household brands.

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