Provide advanced technical support for internal systems and end users, troubleshoot complex issues, administer Oracle Cloud Infrastructure, and manage virtualization environments.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Min 2.5 Years of Proven IT support experience, technical operations roles
- Strong experience with Linux server administration (Ubuntu, CentOS, or similar)
- Hands-on experience with Oracle Cloud Infrastructure (OCI) administration
- Familiarity with VMware virtualization, including ESXi and vCenter
- Solid understanding of networking concepts (TCP/IP, DNS, routing, VPN, firewalls)
- Experience supporting Windows Server, Active Directory, and domain services
- Aptitude for AI tools and automation platforms; comfort learning new AI technologies
- Strong troubleshooting and analytical skills
- Excellent verbal and written communication
- Ability to document processes and maintain technical knowledge base
- Comfortable working both independently and as part of a collaborative team
Core responsibilities:
- Provide advanced technical support for internal systems, infrastructure, and end users
- Troubleshoot and resolve complex hardware, software, network, and systems issues escalated from Level 1 support
- Administer and support Oracle Cloud Infrastructure (OCI) resources, including compute, networking, storage, identity, and security
- Support and manage virtualization environments using VMware (ESXi, vCenter, clusters, VMs)
- Administer Linux servers (deployment, patching, user management, services, logs, performance monitoring)
- Assist with cloud administration tasks, including provisioning, scaling, monitoring, and cost optimization
- Provide support for Windows Server environments, Active Directory, group policies, and domain services
- Manage user accounts, permissions, and access controls across systems
- Monitor system health, alerts, logs, and performance metrics; take corrective action when needed
- Support backup and recovery operations (cloud or on-prem) and verify successful restores
- Assist with network troubleshooting (routing, firewalls, VPNs, DNS, DHCP)
- Document technical issues, resolutions, procedures, and knowledge base articles
- Provide end-user support for desktops, laptops, peripherals, and business applications
- Collaborate with IT peers, engineers, and cross-functional teams to d
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
Similar Jobs
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
As an Aircraft Maintenance Engineer, you will maintain, modify, service, and inspect aircraft systems, ensuring compliance with regulations and quality assurance procedures.
Top Skills:
AeroskillsMechanical SystemsQuality Assurance (Qa) Procedures
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Leads reactive and proactive incident response engagements across the Asia Pacific and Japan region. Performs advanced host and network forensics across Windows, macOS, and Linux; advises customers during security incidents; develops remediation plans; produces reports and presentations; communicates with technical and executive audiences; mentors junior consultants; and contributes cybersecurity thought leadership through public content and speaking.
Top Skills:
Ai TechnologiesComputer Forensics ToolsLinuxmacOSNetwork Analysis ToolsNetwork LogsNetwork ProtocolsWindows
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead DX's APAC marketing presence by owning regional account-based programs, executive events, localized messaging, webinars, and experimentation. Partner closely with AEs, demand gen, events, and product marketing to drive pipeline and adapt global campaigns for APAC.
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
