Intermediate Test Analyst

The Company  

We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution. 

Our Values and Culture   

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: 

• Respect for the planet  

• Respect for our customers and  

• Respect for each other  
  

Gentrackers are a group of smart thinkers and dedicated doers.  We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.  

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.  

The Opportunity 

As an Intermediate Test Analyst at Gentrack, you will play a pivotal role in ensuring the delivery of high-quality testing efforts for both Business as Usual (BAU) assignments and projects. Your responsibilities encompass strategic test planning, scoping testing strategies, estimating efforts and durations, and determining resource and environment requirements. Leading a team of test analysts, you will supervise their workload, ensuring the timely delivery of test deliverables that meet internal and client-defined quality standards. Your hands-on testing involvement will span end-to-end delivery phases, from planning to execution, contributing to the overall success of Gentrack and enhancing customer satisfaction. Additionally, you will serve as a positive influence for technical best practices within the team and provide guidance and mentorship to team members. 

In addition to this, you will;  

• Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.  

• Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter. 

• Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable. 

The Specifics   

• Supervise test analysts and manage workload for BAU assignments and projects. 

• Provide strategic direction for the test team, including planning, scoping, estimating, and resource/environment requirements. 

• Ensure timely delivery of test deliverables, meeting internal and client-defined quality standards. 

• Undertake hands-on testing as needed, contributing to end-to-end test delivery phases. 

• Guide and mentor team members, promoting technical best practices. 

• Accurately record timesheets and charge services time. 

• Tailor solutions to meet customers' needs. 

• Adhere to compliance policies and procedures. 

• Uphold occupational health and safety practices. 

• Fulfil additional duties as reasonably requested by the direct line leader. 

What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you): 

• 3+ years of commercial software testing experience. 

• Strong experience and knowledge of software testing lifecycle with Agile, Waterfall, and mixed methodologies. 

• Proficiency in testing management tools such as Enterprise Test, Team Foundation Server, HPQC, Selenium, SOAPUI, Jenkins, Gherkin, and JIRA. 

• Good working knowledge of relevant technologies and concepts, including Object-Oriented Design, Enterprise Database, AWS, Java or .Net experience, GIT, Web Services, CRM, and Utilities industry. 

• Positive attitude, optimism, common sense, and a sense of humour. 

• Passion for excellence and commitment to being the best. 

• High levels of energy, sound judgment, and determination with a sense of urgency. 

• High attention to detail. 

• Strong relationship management and interpersonal skills. 

• Open-minded consultative approach. 

• Ability to give and receive positive and constructive feedback. 

• Creative problem-solving ability. 

• Relevant tertiary education. 

• ISTQB Foundation certification. 

• 2 years of relevant work experience. 

• Specialized skills in billing systems, CRM knowledge, programming/software development, test automation, and process improvement. 

What we offer in return: 

• Personal growth – in leadership, commercial acumen and technical excellence  

• To be part of a global, winning high growth organization – with a  career path to match 

• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos  

• A competitive reward package that truly awards our top talent  

• A chance to make a true impact on society and the planet 

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.