The Integration Engineer will support client integrations, troubleshoot technical issues, educate partners, and collaborate with development teams on eCommerce projects.
We are looking for an experienced Integration Engineer to join our growing R&D Delivery group. This role offers a unique balance of both technical and customer facing responsibilities, as you will be the guide to a variety of brands, including top tier ecommerce players during their integration with Global-e.
Responsibilities:
- Act as a technical focal point for integrating clients, and as a product specialist on ecommerce platform capabilities and requirements definition.
- Take ownership during the implementation cycle and meet deadlines for both external clients and internal teams.
- Provide an on-going education and technical assistance to current partners and integrating clients.
- Lead customers through troubleshooting until problem resolution.
- Work closely with development team to implement new features and customer specific requirements.
- Provide ongoing support for Customer Success and Tech Support teams with live brands.
- Must be based in Melbourne.
- 2-4 years of experience in IT Operations or Technical Pre/Post Sales team, with direct client interaction in a web-based environment, as a Technical Support/Development/Implementation Engineer.
- Good understanding of HTML / CSS.
- Experience working with relational and non-relational databases - preferred.
- Experienced in working with APIs and troubleshooting JSON payloads.
- Experience with debugging tools and analysing logs.
- Good understanding of HTTP and web-based technologies.
- Knowledge in SQL.
- Knowledge in JavaScript - preferred.
- Knowledge in PHP/.NET - preferred.
- Knowledge in SFCC knowledge - preferred.
- Strong Chinese and English communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
- Previous experience in eCommerce environment - desirable.
Note: Please submit your resume in English.
Unfortunately we are unable to support with visa sponsorships.
Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life. Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
Top Skills
.Net
APIs
CSS
HTML
JavaScript
JSON
PHP
SQL
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Conduct account-based research and outreach to CXOs and cybersecurity leaders, initiate conversations, qualify opportunities, and schedule meetings to advance sales pipeline for Zscaler's Zero Trust solutions.
Top Skills:
SalesforceZero Trust
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
Software Engineers at Anduril develop software for autonomous systems, ensuring reliability and performance. They work collaboratively on projects involving robotics and embedded systems, executing full software lifecycles.
Top Skills:
C++Cloud TechnologiesGoReactRoboticsRustTypescript
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
Senior Software Engineers at Anduril drive software delivery for autonomous systems, focusing on design, implementation, and lifecycle management while mentoring junior team members.
Top Skills:
AIC++Cloud TechnologiesComputer VisionGoReactRustSensor FusionTypescript
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
