Analyze, debug, and resolve integration incidents, design solutions using Boomi, develop technical specifications, and conduct testing for application integrations.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Relationship building skills
- • Customer Service focus
- • Effective communication skills
- • Effective interpersonal skills
- • Planning and organisation skills – ability to
- manage conflicting priorities.
- • Time management skills
- • Ability to troubleshoot complex problems
- • Business Systems integrations or similar IT
- based role in a retail business
- • Strong understanding of integration
- software and change management
- • Strong understanding with relational
- databases, including data modelling,
- querying, and optimisation using Microsoft
- SQL Server (MS SQL).
- • Intermediate to Senior Experience
- Gsuite
- Power Apps Premium
- Microsoft Visio Plan 2
- Visual Studio
- LastPass
- Magento
- Momentis
- Zendesk - IT
- Microsoft 365 E5
- APTOS ERP
- tRS
- FranConnect (Wardrobe)
- Boomi
Core responsibilities:
- • Analyse, debug and resolve assigned incidents and problems.
- • Conduct analysis for new business requirements
- • Work with vendors and internal team members to design appropriate
- solutions, leveraging Boomi as primary method for integration between
- applications.
- • Develop and document technical and/or integration specifications.
- • Document and maintain user interfaces with current systems
- Work with vendors to develop and deliver commercially viable solutions.
- • Develop internal solutions where agreed that there is no satisfactory
- application that exists
- • Conduct comprehensive testing/debugging and/or work with other team
- members to ensure solutions contain no major issues.
- • Plan deployments and execute implementation plans that minimise the
- impact to the business.
- • Ensure technical and support documentation is complete and current.
- • Ensure test plans are documented to reflect current supported scenarios
- Support integration for all existing applications
- • Use appropriate IT processes and IT tools to manage IT work (i.e. Zendesk
- for incident management and change request process)
- • Review and contribute continuous improvement of application integrations
- and operational processes and procedures ensuring cost, time, quality,
- security and supportability are balanced
- • Version Control of software (e.g Git) and CICD concepts
- • Effectively break down projects into deployable incrementsApply company
- development principles in all projects and integrations
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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