Improvement Manager

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A fantastic opportunity has arisen for a Portfolio Improvement Manager, reporting to the Senior Manager – Portfolio Reporting.

A bit about your role

The Portfolio Improvement Manager role is accountable for driving continuous improvement across enterprise reporting, data, and supporting systems. It connects business, reporting, data and systems teams, with a focus on strengthening reporting outcomes, improving data integrity and aligning capability to enterprise data and systems strategies. It leads portfolio‑level reporting uplift, manages a prioritised improvement backlog, resolves root‑cause data and workflow issues, and supports the transition to sustainable, system‑generated reporting solutions.

A bit about you

The ideal candidate brings strong experience in enterprise‑scale improvement, reporting, data or system‑enabled roles within large and complex environments. They can translate strategy into prioritised, executable change, lead end‑to‑end improvement initiatives where problems are not fully defined and apply structured methodologies such as Lean or Six Sigma to deliver sustainable outcomes. They are analytical, comfortable with ambiguity, and skilled at navigating system, process and organisational dependencies. They communicate clearly, influence senior stakeholders without relying on authority, and make evidence‑based recommendations.

This role suits someone with an enterprise mindset who thrives during transformation, can challenge the status quo, understands change management and system landscapes, and can turn strategic direction into structured, operational outcomes.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent position and Applications will close at midnight, 31st May 2026.

To be eligible for this role, you must have full working rights in Australia.