Support end-to-end HR for security operations: recruit and hire security staff, coordinate onboarding/offboarding and background checks, maintain confidential employee records, ensure compliance with employment and security licensing rules, manage training/certifications, assist with payroll/benefits/timekeeping, handle employee relations, and prepare HR reports to support workforce planning and audits.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- HR Experience: Minimum 5+ years of progressive HR or Human Resources Associate experience, preferably supporting a security, staffing, private services, or similarly regulated organization.
- Security Industry Knowledge: Familiarity with security personnel operations, licensing/credentialing, background checks, employee certifications, and the staffing requirements of armed/unarmed security, patrol, loss prevention, and firewatch services is strongly preferred.
- Employment Compliance: Strong working knowledge of HR practices, employee relations, confidentiality, employment regulations, recordkeeping, and compliance requirements.
- Organization & Communication: Excellent written and verbal communication skills with strong attention to detail, discretion, organization, and the ability to manage multiple employee and HR matters simultaneously.
- Technology & Problem-Solving: Proficiency with HRIS, Microsoft Office/Google Workspace, spreadsheets, and digital HR systems, with the ability to work independently, resolve issues, and support a fast-paced workforce.
Core responsibilities:
- Recruitment & Staffing: Support the recruitment, screening, interviewing, and hiring of security personnel, including armed and unarmed security officers, patrol officers, loss prevention, firewatch, and administrative staff.
- Onboarding & Offboarding: Coordinate new-hire onboarding, background checks, employment documentation, orientations, required credentials, and employee separation processes.
- Employee Records & HR Administration: Maintain accurate and confidential personnel files, HR databases, attendance records, employment documentation, certifications, licenses, and other required records.
- Compliance & Policies: Help ensure compliance with federal, state, and local employment laws, company policies, security licensing requirements, and industry-specific regulations.
- Training & Certifications: Coordinate required employee training, including security officer training programs, firearms-related qualifications where applicable, safety, compliance, and ongoing professional development.
- Employee Relations: Serve as an HR point of contact for employees and management, assisting with workplace concerns, performance issues, disciplinary processes, policy questions, and conflict resolution.
- Benefits, Payroll & Attendance Support: Assist with payroll-related HR information, timekeeping, employee benefits administration, leave tracking, and resolving personnel or attendance discrepancies.
- HR Reporting & Management Support: Prepare HR reports, track staffing and turnover metrics, support audits and investigations, and assist leadership with workforce planning and other HR initiatives across commercial and residential security operations
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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