Xero Logo

Xero

HR Advisor (6 month fixed term)

Posted An Hour Ago
Be an Early Applicant
Hybrid
Melbourne, Victoria, AUS
Mid level
Hybrid
Melbourne, Victoria, AUS
Mid level
Provide expert HR advice and manage a caseload of performance matters (including PIPs and disciplinary processes) across NZ and Australia. Draft and quality-check performance documentation, coach people leaders on performance conversations, and use case insights to spot trends and recommend proactive interventions.
The summary above was generated by AI

The role & impact

As a People Experience (PX/ HR) Advisor, you'll provide dedicated, expert HR advice on performance matters, from informal coaching conversations through to formal performance management and disciplinary processes. You'll act as the specialist point of contact for performance-related matters across New Zealand and Australia, helping ensure Xero's approach stays fair, consistent and legislatively sound.

This is a 6 month fixed term opportunity where you'll manage a caseload of performance cases, including underperformance and Performance Improvement Plans (PIPs), while helping shape how we support People Leaders through some of the most sensitive conversations they'll have at work.

The team & how they connect

You'll sit within the global HR Advisory team, working closely with HR Business Partners and People Leaders to manage performance cases with care and consistency. The team partners across the business to keep performance practices fair, human-centred and compliant with local legislation, and connects regularly with the HR Centres of Excellence to feed case insights back into future programme and training design.

Initially, you will focus on

  • Managing a caseload of performance matters, including PIPs and related disciplinary processes

  • Drafting and quality-checking performance documentation, from outcome letters to formal warnings

  • Coaching People Leaders on best-practice performance conversations

  • Using case insights and data to spot trends and recommend proactive interventions

Where and how you can work

This role is based in Melbourne, Sydney, Wellington, or Auckland, working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best.

Here are some of the things we're looking for, for this role

  • You'll bring hands-on experience managing performance and disciplinary cases, including drafting PIPs and formal outcome documentation

  • Your understanding of employment legislation in New Zealand or Australia extends to procedural fairness as it applies to performance management

  • You've coached and trained People Leaders on best-practice performance conversations

  • Balancing legal, commercial and people considerations comes naturally when you're recommending practical, proportionate solutions

  • Working across a fast-paced, matrixed environment doesn't faze you, and you know how to balance global consistency with local nuance

  • Discretion and professionalism guide how you manage emotionally complex, confidential situations

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero Hawthorn West, Victoria, AUS Office

Xero Melbourne (HQ) Office

Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.

Similar Jobs at Xero

Yesterday
Hybrid
Junior
Junior
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide high-quality phone, email, and live-chat support for Melio users; master product and CX strategy; record interactions in Salesforce and Zendesk; escalate complex issues across teams; proactively help small business owners, accountants, and bookkeepers unlock product value with empathetic, efficient service.
Top Skills: SalesforceZendesk
Yesterday
Remote or Hybrid
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead delivery of customer-focused full-stack software using C#, ASP.NET, React and SQL Server. Drive architecture and refactoring of monoliths to distributed AWS systems, embed AI-assisted tools in production, mentor engineers, participate in on-call incident response, and build SDKs/internal libraries to enable other teams.
Top Skills: Ai-Assisted Development ToolsAsp.NetAsp.Net CoreAutomated ToolingAWSC#Ci/CdReactReduxRest ApisSdksSQL ServerTest-Driven DevelopmentWebforms
Yesterday
Hybrid
Entry level
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide proactive and reactive support to small business owners, bookkeepers, and accountants using Xero across phone, email, and chat. Use accounting fundamentals to resolve queries, run outreach campaigns, escalate when needed, and help customers unlock product value while meeting quality and turnaround targets.
Top Skills: Generative AiSalesforceXero

What you need to know about the Melbourne Tech Scene

Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account