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Team Global Express

Head of Product, GTM and Solution Optimisation

Posted 4 Days Ago
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Melbourne, Victoria
Senior level
Melbourne, Victoria
Senior level
The Head of Product is responsible for leading product strategy, GTM execution, and solution optimization in logistics, ensuring alignment with business objectives and driving customer experience improvements.
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The Head of Product, GTM & Solution Optimisation is responsible for leading the Product & GTM teams in delivering market-leading logistics and supply chain solutions. This role ensures that product strategy, go-to-market execution, and solution optimisation align with business objectives, drive growth, and improve customer experience. As a senior leader, this role provides strategic oversight, cross-functional leadership, and direct support to the General Manager while managing a high-performing team.

Primary Duties & Responsibilities:

Strategic Leadership & Business Alignment

  • Develop and execute the product strategy and GTM approach in alignment with business goals.

  • Collaborate with the General Manager to define long-term growth opportunities and innovation roadmaps.

  • Act as the bridge between product, sales, operations, and marketing, ensuring alignment across business units.

  • Drive solution optimisation to improve service delivery, operational efficiency, and commercial outcomes.
     

Team Leadership & Development

  • Lead and develop a high-performing team across product management, solution design, GTM strategy, and data analytics.

  • Foster a culture of collaboration, innovation, and continuous improvement within the team.

  • Provide mentorship, coaching, and professional development opportunities for direct reports.

  • Ensure clear team objectives, accountability, and performance measurement.
     

Product Management & Solution Optimisation

  • Oversee the design, development, and standardisation of logistics product offerings.

  • Work closely with Product Managers, Solution Design Specialist, and Data Analytics Specialist to drive innovation, efficiency, and market competitiveness.

  • Identify opportunities for new products, service enhancements, and operational improvements.
     

GTM Execution & Commercial Enablement

  • Oversee GTM campaigns, content, and strategy execution to drive market success.

  • Ensure the GTM Strategy & Campaigns Manager develops effective market positioning, sales collateral, and customer engagement strategies.

  • Partner with sales leadership to ensure sales teams are equipped with the right tools, knowledge, and resources.

  • Monitor market trends, customer insights, and competitive landscapes to refine GTM strategy.
     

Stakeholder Engagement & Cross-Functional Collaboration

  • Act as the key liaison between product, sales, operations, IT, and executive leadership.

  • Represent the Product & GTM function in executive meetings, providing data-driven insights and recommendations.

  • Build strong relationships with internal and external stakeholders to support strategic initiatives, customer needs, and business growth.
     

Required Skills & Capabilities:
 

Industry Knowledge

  • Deep understanding of product lifecycle, GTM strategy, logistics, and supply chain management.

  • Strong commercial acumen and experience in B2B logistics, eCommerce, and operational solutions.
     

Strategic & Analytical Skills

  • Ability to define and execute long-term product and GTM strategies.

  • Strong problem-solving and decision-making skills, with a focus on data-driven insights.
     

Technical & IT Skills

  • Familiarity with CRM (Salesforce), data analytics (Power BI, Tableau), and GTM tools.

  • Understanding of process automation, digital transformation, and enterprise logistics solutions.
     

Leadership & Communication

  • Exceptional leadership, coaching, and team-building skills.

  • Strong ability to influence senior executives, cross-functional teams, and external partners.

  • Effective communication and stakeholder management across all levels of the organisation.
     

Qualifications & Experience:

Education: Degree Qualified in Business / Logistics / Sales or Marketing discipline or equivalent (preferred)

Experience: Extensive leadership experience in go-to-market and product strategy

Professional: Membership of a relevant Association highly regarded

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

  • Competitive salary above industry standards

  • Upskilling, training, mentoring and more to support your career development journey

  • Fun and practical employee perks and discounts

  • Flexible work, including work from home

  • Inclusive parental leave policy that supports all parents & carers

  • Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

  • When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

  • During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

  • TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

Top Skills

Power BI
Salesforce
Tableau

Team Global Express Melbourne, Victoria, AUS Office

11 Steele Way, , Melbourne, Victoria , Australia, 3045

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