Head of Marketing & Growth - nib Thrive

Let’s talk about nib Thrive 

nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to people who seek convenience, accessibility and inclusion.

nib Thrive is the National Disability Insurance Scheme (NDIS) business for the nib Group. In November 2022, nib acquired its first registered NDIS Plan Manager, since then we have continued to grow. We are now House of Brands who all operate as part of the nib Thrive family and are currently supporting more than 46,000 NDIS participants. nib Thrive is currently one of the top three largest plan managers in Australia.  

Let’s talk about diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles. 

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at [email protected]

Let’s talk about this role

Reporting to the Chief Executive, nib Thrive, the Head of Marketing & Growth will be responsible for developing and implementing strategies that drive participant growth, retention, and brand awareness through strategic marketing, experiential and digital marketing, and business development. This role ensures alignment with the brand’s overarching objectives, leveraging innovative approaches and data-driven insights to deliver exceptional outcomes

• Leadership role combining strategic marketing acumen with a focus on community engagement and growth

• Deliver exceptional experiences and measurable growth through digital and experiential marketing campaigns

• Lead brand positioning and messaging to ensure consistency and differentiation in the market

• Oversee digital marketing, communications, content creation, growth strategies and social media campaigns

• Identify business opportunities and/or emerging growth channels including sector events and community engagement

• Mentor, coach, and develop a high-performing team

• 12- month fixed term contract

Let’s talk about you

You are a skilled marketing professional with a relevant degree or industry experience, excelling in communication and leadership within complex organisations. A proven leader, you have a track record of building high-performing teams, fostering a positive culture, and driving change through effective communication strategies.

• You’re a well-rounded marketer, with experience that spans communications, digital and content marketing, growth and acquisition marketing and social media, with strong creative and technical writing skills

• Proficient in content management systems and marketing automation, you have a keen eye for detail and a strategic mindset

• Experience in the NDIS sector is a strong advantage

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!

Let’s talk about working at nib

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We offer a new starter benefit to help set up a functional home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

Other benefits to support you at work (and play) include:

• The opportunity to give back to the community through paid leave for volunteering through nib Foundation

• Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. All successful applicants will be required to obtain and hold valid NDIS clearances, including a valid working with children check as per nib’s NDIS Workforce Policy.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.