General Manager, Consumer Product

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Melbourne, Victoria
Remote
1-3 Years Experience
Information Technology
The Role
The General Manager, Consumer Product will oversee the consumer buying and selling experience on retail sites and apps, focusing on product performance, strategic development, and cross-functional collaboration. This role requires strong decision-making and the ability to drive product innovation while ensuring the achievement of financial and consumer satisfaction goals.
Summary Generated by Built In

Company Description

Are you ready to be a big part of something big? 

At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow. 

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership. 

The General Manager, Consumer Product will join carsales’ consumer business which is responsible for making buying and selling a great experience. carsales has over four million unique users per month making this a vital role in supporting Australian’s in changing over their vehicles.

Not something you’d expect from one of the country’s biggest tech companies, is it? 

And one of the best parts? We give you the autonomy to choose the working location that best suits your lifestyle – Office, Hybrid or Anywhere. 

What’s on offer: 

  • A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. 
  • We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace, a WORK180 endorsed employer for women and WGEA Employer of Choice for Gender Equality.
  • The support of a highly engaged, high-performing team including a leadership team that’s you’ll actually have face time with. 
  • 22 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender affirming care leave.

Job Description

What you’ll do

This role focuses on the core marketplace experience and its six non-auto verticals, and consists of three main focus areas: Buy, Sell and Apps. It is responsible for managing the consumers buying and selling experience on the retail sites and apps, including the current suite of products and services as well as supporting carsales’ ongoing growth ambitions and track record of product innovation and delivery. This growth will be driven by product expansion and new product development which provides both consumer and business benefits.

The role will require you to work as part of a cross-functional team to ideate, create and execute world class consumer products, focusing on supporting consumers to sell their vehicles. With a strong focus on business outcomes, commercial acumen and the ability to utilise data to define your work is essential.


  • Day-to-day responsibility for the performance of the current product set, including uptime and financial performance
  • Work as part of cross-functional team to identify and execute on opportunities and new products
  • Contribute as part of the Consumer leadership team to define a medium-term strategy, which opportunities to pursue and how to meet business targets
  • Appropriately allocate resources to respective opportunities and new products to meet both consumer and business needs
  • A strong decision maker able to make decisive judgements and bring others along with you
  • Uplift team capabilities via ongoing support and on-the-job training

Qualifications

What are we looking for? 

  • Practical operator; can achieve objectives whilst balancing constraints of resources, budget and timelines
  • Hands on; this is not purely a people management role, in addition to leading the consumer team and strategy, this role also requires the ability to be on the tools when needed
  • Commercially focused; ongoing setting and management of financial targets in line with agreed objectives and the ability to put together a complete business case
  • Team player: understand we are part of a team and a broader business; we step in where necessary
  • High performance; set the standard of what good looks like for your team and peers to follow

Additional Information

A few other things we want to let you know about... 

  • carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support. 
  • We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask. 
  • We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant. 
  • Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. 

So come and join our team - because every role is a big role in our plans to go big. 

The Company
Melbourne
800 Employees
On-site Workplace

What We Do

At carsales, we’re all about making buying and selling a great experience. For over 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

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