We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars!
Job DescriptionThe Finance Operations Analyst – Interline and IATA BSP supports the Senior Manager Finance Operations in the oversight and continuous improvement of our Indirect Finance Operations, including IATA, IFG/BSP, and Interline Operations. The role ensures accurate billing, operational integrity, and efficiency across internal teams and outsourced BPO partners, while contributing to process optimisation and automation initiatives.
Key Responsibilities:
Interline & BSP
- Oversee the day‑to‑day management of the Interline Operations Team, ensuring service levels, accuracy, and timely processing of interline billings and settlements.
- Manage all IATA‑related financial processes, including:
- Billing and settlement via BSP/IFG for Agent Partners
- Clearing House transactions for Suppliers and Airline partners
- Ensuring billing accuracy, compliance, and timely reconciliation.
Financial Controls & Reconciliation
- Ensure adherence to financial controls, audit requirements, and industry settlement standards.
Continuous Improvement & Automation
- Identify, scope, and deliver system, process, and automation opportunities to reduce manual effort, improve workflow efficiency, and strengthen financial controls.
- Collaborate across the team to implement enhancements and monitor performance improvements.
Outsourced Partner Management
- Partner with our BPO leaders to drive operational efficiency and continuous improvement initiatives.
- Support the performance management of our offshore BPO teams in Manila and Mumbai, including:
- Workflow optimisation
- Quality assurance
- Training and knowledge management
Key Skills & Capabilities:
- Strong analytical and problem‑solving capability, particularly in financial operations or reconciliation-heavy workflows.
- Experience with IATA, BSP/IFG, Clearing House processes, or airline settlement systems (desirable).
- Ability to manage stakeholders across Finance, IT, Operations, External Partners, and BPO environments.
- Continuous improvement mindset, with experience using automation or workflow tools (desirable).
- High attention to detail and the ability to interpret complex data sets.
- Comfortable leading small teams and managing through influence.
Applications close: Friday 15 May 2026
Your Life At Jetstar Is Unlike Any Other.
Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together.
We can’t wait to hear from you. Apply now.
