Adaptiv Graduate Programme 2026 - Expression of Interest
Job Title: Technical Analyst - Graduate Developer
COMPANY ENVIRONMENT
Adaptiv is a true Kiwi success story! Recognised for our commitment to premium client delivery, we provide world-class integration, consulting and execution, and data and analytics services. We have a wealth of development and integration experience in moving clients from around the world onto cloud platforms.
Our integration work focuses on the exciting challenge of designing innovative API-led and event driven solutions. Leveraging the latest technologies, such as MuleSoft, Boomi, Azure, and Solace—we develop services that unlock access to existing data within legacy business systems in new and ingenious ways.
These solutions enable organizations to drive major process efficiencies, engineer new operational workflows, and extract deeper insights from their data. Ultimately, this empowers businesses to operate more effectively and engage with their customers in modern, cutting-edge ways. Our services also include cloud consultancy, round-the-clock middleware support, integration development, application lifecycle management, load and performance testing and customised integration training.
POSITION SUMMARY
We have a great opportunity for a Technical Analyst – Graduate Developer to join the team! This is a key role providing second-line support to our valued clients, and is an ideal entry point for graduates looking to build a career in Development and Consulting. This position will be responsible for providing support, in diagnosing and resolving technical problems and issues.
In this role, you have the opportunity to work with multiple clients across various industries whilst being supported by a team of highly experienced Developers and Consultants. You will also assist in the development and maintenance of client systems, contributing to the delivery of high-quality technical solutions. This will also require the application of various tools and methodologies to sustain high quality support analysis within a dynamic and continuously changing environment.
Our Technical Analyst – Graduate Developer roles are designed to instil a genuine grounding and understanding of technology and the systems and processes typically used in the middleware integration space, before launching graduates into a career with us as an Integration Developer.
This position is highly responsive to the requests of clients with work priorities largely influenced by these stakeholders. As such there is an On Call component that operates on a rotating roster. While you are not required to be on company premises when rostered On Call, you will be required to respond to emails and mobile telephone call if/when you receive urgent client calls or emails.
Adaptiv are committed to providing continuous career development and growth, offering opportunities to complete further certification and training including Microsoft Certified Professional, Microsoft Azure, MuleSoft, Boomi etc.
At Adaptiv, no two days are the same. While we deliver complex solutions to a range of high-profile clients, we also value balance—knowing when to switch off and enjoy ourselves. With a strong company culture, genuine opportunities for growth and progression, and zero office politics, this is the kind of opportunity that doesn’t come around often.
SIGNIFICANT WORKING RELATIONSHIPS
Internal
- This position interacts with, and is accessible to all staff within the organisation and across all locations.
External
- Clients
POSITION RESPONSIBILITIES
Support
- Provide general technical support for Adaptiv clients. Duties include diagnosis and resolution of technical problems and issues.
- Liaise with Adaptiv clients and manage communications effectively to reach resolution.
Development & Implementation
- Assist with the on-boarding of new clients to Adaptiv platforms.
- Assist in the technical development and implementation of the company’s BizTalk solutions.
Quality Assurance & Testing
- Respond to reported problems with a timely resolution or problem escalation as appropriate.
- Evaluate proposed changes to databases and products and work with colleagues to ensure appropriate testing is carried out.
Continuous Improvement
- Identify and propose improvements to existing systems.
- Identify and introduce industry Best Practice standards in all projects, work requests and responsibilities.
- Seek to educate team members and stakeholders about Best Practice where appropriate.
Work Planning & Management
- Work with the PMO team to meet deadlines under all relevant project plans
- Manage daily tasks and projects to ensure work is completed consistent with assigned priorities and deadlines.
- Participate in planning meetings as required.
- Initiate and attend meetings with team and stakeholders to give timely updates on work progress and resolution of issues.
- Report progress to the Adaptiv team as appropriate.
Training / Learning and Development
- Commitment to furthering one’s career growth and development by taking part in and studying towards qualifications and certifications identified by the Company.
- Attain Microsoft Certified Professional (MCP) qualification, and completing base level training/certifications for specialized products. E.g. Microsoft Azure, MuleSoft, Boomi.
Occupational Health & Safety
- Responsible for taking reasonable care to ensure own safety and health at work, and to avoid adversely affecting the safety or health of any other person at work.
Responsibilities on Demand
- Due to the fluid and dynamic environment within the group, new, additional or amended position responsibilities may be required at any time.
- Successful demonstration of change orientation is an ongoing responsibility of all positions.
KEY RESULT AREAS
- Complete all assigned tasks in a timely manner.
- Client services – communication with clients to the utmost professionalism.
- All other regular deliverables to be achieved on time and to the required standard.
- All other internal and client-facing regular deliverables (which are not projects themselves) to be achieved on time and to the required standard.
- Ensure all actions directly support the company objectives, values, polices and processes.
PERSON SPECIFICATION
Qualifications & Experience
- A related tertiary degree or at least 2 years relevant help desk experience is required.
- Formal training in programming fundamentals (e.g. language semantics, best practice, patterns) would be preferred.
- Experience in a support environment and knowledge of service delivery methodologies.
Technical Expertise
Demonstrate expertise in or understanding of:
- Microsoft Windows Server based products including Windows Server 2012, 2016, IIS, MSMQ
- Microsoft Cloud Services - Azure and Logic Apps
- Microsoft SQL Server and BizTalk Server administration knowledge/experience preferred
- EDI (Electronic Data Interchange)
- XML and some XSLT
- HTTP protocol
- MuleSoft
- Boomi
Personal Competencies/Attributes
- Strong communication skills both verbal and written
- Strong relationship building and interpersonal skills – demonstrates confidence, collaboration, builds rapport, and works well with all levels of the business
- A strong eye for detail and excellent accuracy
- Self-managing with a highly motivated and results driven approach
- Sense of urgency, can-do and proactive attitude
- Demonstrates resilience.
- Highly organised with the ability to prioritise and manage one’s time to juggle multiple tasks and deadlines
- Innovative - thinks outside the box and demonstrates a sound problem-solving mindset and analytical skills
- Continuous improvement mindset
- Flexible and adaptable
- Total and complete professionalism
- Total integrity, trustworthiness and dependability
- Sense of humour
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