Manage the director’s calendar, calls, emails, invoicing, client follow-ups, booking systems, records, correspondence, and administrative operations for coaching, school, and private practice programs. The role requires proactive coordination, strong communication, accurate follow-through, autonomous remote work, and process improvement to support business growth.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Proven experience as an Executive Assistant or senior administrative professional with a demonstrated ability to work independently and take ownership of tasks
- Excellent spoken and written English communication skills with a confident and professional phone manner
- Proactive and self-directed with the ability to manage competing priorities without requiring constant supervision or hand-holding
- Experience managing calendars, inboxes, invoicing, and client communications across a service-based or professional practice environment
- Strong organisational skills and attention to detail with reliable follow-through on all tasks and commitments
- Comfortable working autonomously in a remote environment and taking initiative to resolve issues and progress tasks without being prompted
Core responsibilities:
- Manage and organise the director's calendar including scheduling coaching sessions, school program meetings, and appointments
- Handle inbound and outbound phone calls and emails on behalf of the business in a professional and warm manner
- Process invoicing and follow up on outstanding payments from coaching clients and program participants
- Proactively follow up on proposals, enquiries, and expressions of interest without waiting to be directed
- Fill cancelled appointments by reaching out to the waitlist or prospective clients promptly
- Assist with the administration of school council programs and private practice operations
- Manage booking systems and maintain accurate client records and contact databases
- Draft and send correspondence, program materials, and general communications on behalf of the director
- Take ownership of recurring administrative tasks and identify opportunities to improve processes and systems
- Support the growth of the private practice and school programs through proactive administrative coordination
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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