Employee Lifecycle Specialist

Position Title:Employee Lifecycle Specialist
Position Type: Temporary - Full-Time
Requisition ID: 43131
In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.
About the role .
An Employee Lifecycle Specialist at McCain serves as the first point of contact for all employees, addressing a broad spectrum of HR topics and providing quick, accurate resolutions to questions and transactional concerns. The role is vital in processing employee and data transactions, handling core HR processes such as onboarding new employees into HR systems, managing employee movements, maintaining the Organisation structure in the HR system, reviewing and responding to requests for changes in employee or work-related data and offboarding employees from HR systems. The role is imperative to ensuring seamless HR operations and exceptional service delivery across the organisation.
This role can be based in either our Ballarat or Melbourne office and is offered as a 12-month fixed-term contract.
About You .
What you'll be doing.

• Act as a point of contact for employees and managers with general HR inquiries via various intake channels (e.g., phone, chat and cases)
• Manage the day-to-day transactions of job-related or employee-related data changes
• Ensure a delightful customer experience by working efficiently to streamline service delivery, identify next steps, promote the usage of self-service as appropriate and build strong customer relationships with HR colleagues globally
• Process and update organization and position data, including the creation and maintenance of jobs, positions, and overall organization structures.
• Ensure compliance with corporate data administration, security standards, and HR policies and procedures.
• Participate in project initiatives to improve and implement HR processes and take part in additional projects as needed.

What you'll need to be successful.

• Proven experience in HR or HR shared services (1-3 years preferred)
• Working knowledge of HR systems is beneficial, particularly SAP and SuccessFactors
• High attention to detail with the ability to manage multiple priorities
• Experience with transaction processing and data management
• Effective communication and stakeholder engagement skills
• A customer-focused mindset with a commitment to delivering high-quality customer service
• Multilingual capability (e.g. English plus additional languages) is advantageous

About the team .
You will be part of the Employee Experience Centre, working closely with global HR teams, Centres of Expertise and functional stakeholders to deliver consistent, high-quality lifecycle services.
About McCain .
Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.
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*We've got this covered! No external agency support is required and unsolicited CVs will not be considered.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Human Resources
Location(s): AU - Australia : Victoria : Ballarat
Company: McCain Foods (Aust) Pty.