We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as an Accounts Officer at Civica
This role places you at the intersection of education, finance, and technology, where your expertise directly supports schools, education systems, and public sector organisations. You operate as a trusted advisor, working closely with customers to understand their financial and operational needs and translating those requirements into well‑designed, configured solutions that improve how education organisations operate.
You contribute to meaningful, end‑to‑end implementations, guiding customers through system transition, training, and adoption. By designing and delivering high‑quality training programs, you enable customers to build internal capability, drive confident system usage, and realise long‑term value from their investment. Your work delivers tangible outcomes for education communities and strengthens the delivery of critical public services.
This opportunity offers exposure to a diverse range of customers, environments, and project types within Civica’s global delivery model. You collaborate across teams, engage with stakeholders at all levels, and develop deep consulting capability through varied and impactful work. The role supports continuous professional growth while allowing you to make a measurable difference in education finance outcomes at scale.
Requirements
What you will need to be successful in this role
- Demonstrated experience in education finance, school financial management, billing, or accounting within an education context
- Proven capability to act as a subject matter expert for education organisations, providing trusted advice aligned to business outcomes
- Experience delivering system implementations, configuration, or professional services in a project‑based environment
- Strong training design and delivery experience, including train‑the‑trainer models
- Excellent stakeholder engagement skills, with the ability to work effectively with customers at all organisational levels
- Confident written and verbal communication skills, with the ability to translate complex concepts into practical guidance
- Strong time management, prioritisation, and organisational capability across multiple customer engagements
- Commitment to quality outcomes, customer satisfaction, and continuous improvement
- Ability to work independently while contributing effectively within cross‑functional teams
- Willingness and flexibility to travel interstate and internationally as required
- Tertiary qualification or equivalent professional experience
- Business, accounting, or training‑related certification and experience
- Experience in government, education, or professional services environments
- Exposure to change management practices or service improvement initiatives
Benefits
Benefits
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
