Jobs at Civica

Lead delivery of complex, multi-project software programs for public sector clients. Oversee interconnected projects, manage and mentor Project Managers, establish governance and controls, manage budgets, risks, and commercial opportunities, engage executive stakeholders, and drive change and delivery excellence across programs.

Manage strategic customer relationships across government, education, and health sectors. Drive account growth, renewals, and value realization; lead governance forums and business reviews; translate customer needs into actionable plans with product, delivery, and support teams; use data and metrics to improve customer outcomes and manage complex portfolios.

Lead product strategy and roadmap for a complex GovTech portfolio, aligning product delivery with customer needs, commercial outcomes, and engineering/delivery teams. Build and mentor a high-performing product team, drive continuous improvement, manage stakeholder relationships, and ensure delivery against contracts and SLAs within an Agile and ITIL-aligned environment.

The Project Manager will lead complex SaaS implementation projects for local governments, ensuring delivery excellence and stakeholder engagement from planning to go-live.

As a Senior Technical Consultant, you'll design and manage complex customer environments in Microsoft Azure, ensuring robust deployment and operation of critical public services while collaborating with project teams.

As a Data Integration & Migration Consultant, you'll design, implement, and deploy solutions for integrating Civica products with customer systems, ensuring data quality and reliability in public services.

The role involves advising education organisations on financial management, implementing systems, and delivering training programs to improve operational outcomes. It focuses on enhancing financial processes in education.

As a Credit Controller, manage customer portfolios, pursue overdue invoices, ensure timely payments, and collaborate with finance teams to resolve account queries.

The Software Implementation Consultant focuses on delivering consulting and support services for Civica's software in local government settings, analyzing processes, troubleshooting issues, and enhancing customer satisfaction through effective communication and relationship building.

Provide first-line support for the Daymap application: triage and resolve customer incidents, log interactions, escalate complex issues, collaborate with internal teams, and use SQL to query databases for troubleshooting. Focus on timely, customer-first, and transparent communication.