Why join us?
Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam’s work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job title
Director, Sales
Department
Sales
Job Summary
We are seeking a dynamic and results-driven Sales Director to lead and drive the sales performance of our sales teams representing our three brands: Edelman, Knoll Textiles and Maharam. The Sales Director will be responsible for developing and implementing sales strategies, managing the performance and development of team members, and achieving sales targets to support the company’s growth objectives. This role requires a proactive leader with excellent communication, analytical, and motivational skills.
Key Responsibilities:
1. Team Leadership & Development:
o Lead, mentor, and motivate the sales team to achieve and exceed sales targets.
o Lead and manage sales business in respective region
o Develop annual growth strategies for regional businesses
o Manage regional businesses to annual budgets
o Identify skill gaps and provide coaching, training, and development opportunities to enhance team performance.
o Foster a positive, high-performance culture that supports professional growth and collaboration.
2. Sales Strategy & Execution:
o The Maharam Way: Teaching, measuring and holding their teams to a high standard based on “The Maharam Way” protocol.
o Develop and implement effective sales strategies aligned with the company’s goals.
o Analyze market trends, competitor activity, and customer needs to identify opportunities for growth.
o Set clear sales objectives and ensure team accountability.
3. Performance Management:
o Monitor and evaluate individual and team performance using KPIs and metrics.
o Conduct regular one-on-one meetings and team reviews to provide feedback and address performance issues.
o Ensure compliance with company policies, procedures, and ethical standards.
o Project Meetings: These should take place every 6 – 12 weeks with each rep and should be used to highlight sales opportunities at top clients, significant projects the rep is working and any relevant follow up required.
4. Customer Relationship Management:
o Build and maintain strong relationships with key clients and stakeholders.
o Address customer concerns and ensure a high level of customer satisfaction.
o Collaborate with the sales team to identify and close new business opportunities.
5. Reporting & Analysis:
o Prepare and present regular sales performance reports to senior management.
o Use data and analytics to make informed decisions and adjust strategies as needed.
o Forecast sales and budget planning based on market analysis and trends.
6. Travel
o Frequent and regular travel with your Sales Team with a minimum expectation of 2 days/quarter. More may be needed, should opportunities arise. Trip Focus includes a full day of sales calls and client-entertainment with at least 30 minutes set aside to discuss the reps’ approach and performance.
o Written recaps for trips and project meetings by the manager must be given to sales reps within 72 of a visit or meeting. These recaps should highlight what was discussed during their time together and recap the areas of focus for the rep.
Magnitude and relationship reporting
This position reports to Vice President of Sales.
Contacts inside and outside the organization
This position has contact with clients, support staff both internal and external, operations and management teams.
Knowledge and Skills
Complete understanding of all aspects of Maharam’s sales protocols and processes
Ability to teach and review
Ability to view opportunities strategically
Comfortable working in a confidential environment
Organized and able to multitask
Excellent communication skills both written and verbal
Working knowledge of MS Office including outlook and word
Able to engage clients and staff
Education and Experience
A bachelor’s degree or equivalent,
5+ years of sales and sales management experience
Who We Hire?
Simply put, we hire everyone. Maharam is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
