Director, Franchise Business Partner

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Franchise Business Partner

Franchise Divisional Lead - Australia and New Zealand
Overview
The success of our business lies in the trust, performance, and confidence instilled in the Mastercard brand and network over the past five decades.
Franchise is a major competitive differentiator for Mastercard ― enabling customers, service providers, and merchants alike to operate globally at scale, through the execution of our company’s multi-rail strategy and the development of innovative products.
• Do you want to be part of our team that drives success through transformation change in APAC?
• With changing payment trends and digitisation the Franchise team continuously evolves to provide relevant solutions that span the globe
• We drive growth in core revenue while developing diverse revenue streams through new payment flows, increasing cross-border volume, and building new partnerships
Role
• This individual contributor role offers a dynamic and energetic individual to lead our Franchise function in Mastercard’s largest division in the APAC region.
• Working hand in hand with the Divisional Leadership you will drive transformation, strategy development, new deals with customers and/or customer segments and drive performance optimization in the ecosystem
• Deliver revenue from Franchise Management Programs, Franchise Solutions advisory services
• Provide creative thought leadership focusing on new opportunities, evolving payment flows (digital, non-traditional), multi-rail solutions and new customer segments
• Develop new concepts that support expanding the franchise and creating additional value for Mastercard and its customers, while at the same time ensuring the integrity of our assets
• Stay ahead of business trends related to new market and business opportunities; understand/communicate potential impact on licenses, rules, compliance and systems
• Translate changes in the regulatory and legal landscape into standards and requirements strategy relevant to Mastercard's business
• Provide direction for new products and new customer types to transform the payment ecosystem, based on advancement of industry rules and standards
• Leverage input from internal stakeholders to enhance and align existing and new requirements on rules to enable Franchise growth
• Execute on the teams’ objectives to achieve Franchise priorities in tandem with region’s business objectives
All About You
• Proven ability to identify, develop and close new business opportunities
• Confident, proactive and ambitious personality; demonstrated persistence in identifying and resolving issues and developing opportunities and solutions
• Background in customer management
• Suitable candidates will bring a breadth of knowledge across the payment industry, with a passion for product commercialisation and business development
• You enjoy playing a hands-on role and can demonstrate a successful track record in translating strategies into large scale programs and adapting them across business and/or markets
• Ability to work in a high paced team environment
• Ability to manage multiple priorities and initiatives while exercising sound judgment and flexibility
• Possess strong analytical skills, detail oriented and ability to operate effectively in a complex global environment
• Strong communication and interpersonal skills – ability to influence/work cross functionally and across levels in a matrix organization

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.