Director, Business Value Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Role 
This is a unique opportunity to join a team of strategic advisors working closely with ANZ Country Leadership and Sales teams. You will drive AI-led business transformations for our most strategic customers, helping them navigate the "Agentic Era" with Salesforce.
We are looking for a customer-centric advisor who can translate complex technology into real business impact. This role focuses on defining account strategies, shaping high-value deals, and delivering investment justifications for large enterprises. You will be a key collaborator across sales, operations, and professional services, acting as the strategic bridge between a customer's vision and their measurable success.
This is a senior individual contributor role that requires a high degree of influence and the ability to orchestrate cross-functional teams without formal reporting lines. Your success will be measured by your impact on strategic deals and your ability to drive growth and value realisation within our most significant accounts.

Responsibilities:

• Strategic Deal Design & Strategy: Architect sophisticated commercial structures and value-led proposals for ANZ’s largest strategic accounts that drive successful, mutually beneficial commercial outcomes.

• C-Suite Executive Engagement: Develop and share insight-led, proactive points of view and investment justifications with CXOs, focusing on long-term business outcomes rather than technical features.

• Value Discovery & Workshops: Facilitate collaborative workshops to identify customer pain points and build quantitative models (ROI/TCO) that help executives visualise and fund future-state scenarios.

• AI-Led Business Transformation: Act as a strategic lead for the "Agentic Era" by identifying high-impact opportunities where Agentforce and autonomous agents can transform business processes and drive operational excellence.

• Strategic Mentorship: Act as a trusted resource and thought leader for the wider ANZ organisation, sharing best practices in deal structuring and industry trends to upskill cross-functional partners.

• AOV Protection & Growth: Act as a business owner for the region’s largest accounts, identifying new value streams and driving measurable value realization to protect and grow existing revenue

Experience & Skills:

• Strategy & Value Background: Professional experience in strategy consulting or a value-focused role in a major tech company.

• Business Acumen & ROI: Skilled at building business cases and financial models that show how technology investments improve a company's bottom line.

• C-Suite Executive Communication: Ability to engage and influence C-suite stakeholders by simplifying complex ideas into clear, strategic recommendations.

• Influence & Orchestration: Proven ability to bring diverse teams together to achieve a common goal in a fast-paced, matrixed environment.

• Curiosity for AI: A genuine interest in the shift toward AI and autonomous agents, and how these technologies practically change business models.

• Industry Perspective: While we welcome generalists, experience in (or a desire to learn) sectors like Finance, Retail, Manufacturing, or Utilities is highly valued.

• Emotional Intelligence: Ability to navigate high-stakes environments and tough negotiations with empathy, patience, and a focus on "win-win" outcomes.

At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.