Data Governance Implementation Lead

Ferocia is a team of more than 300 people building better financial experiences for Australians.

As the digital division of Bendigo Bank, our work spans Up, a digital bank; Connect, the platform powering Bendigo Bank’s web and mobile banking; and tools that make managing money simpler and help protect people from scams and fraud.

Our shared purpose: helping people feel more confident and in control of their money.

Sound like something you’d like to be part of? We’d love to hear from you.

I’m the Chief Operating Officer of Up, part of the Digital division in Bendigo Bank. I need your help implementing my data governance responsibilities.

I’ve been juggling this work alongside my other responsibilities, but there’s a lot of foundational stuff to get right, and I want to progress things faster.

This role reports directly to me, with great access to the CTO and the rest of the Digital leadership team, while working closely with our risk partners, data teams, engineers and other subject matter experts in the business. They’re all awesome people to work with.

You’ll be hands-on and leading the way mapping our domains, refining our asset profiles, understanding the lineage and lifecycle of our CDEs, defining data quality metrics, establishing reporting, leading root cause analysis of data issues and generally establishing good governance practices.

That’s the work I know about, but you’ve done this before. I’ll be relying on your many years of experience to help me find the right way with clear communication, tenacious persistence and pragmatic prioritisation.

This is a 12 month, fixed term role to build out the foundations. We can accommodate some flexibility, but it’s a full time role, mostly onsite in our Melbourne CBD office.

Your cover letter should clearly highlight your most relevant experience and how it sets you up to succeed in this specific role.

The Data Governance Implementation Lead bridges the gap between technology systems, data governance, business strategy, and risk management. In this hands-on role, you will act as a trusted operational partner to Data Custodians, Lead Data Stewards and Business System Owners within the Digital Division (in particular the Up business).

You will help operationalise their data governance responsibilities and deliver on the division’s strategic roadmap by combining your core systems analysis skills (such as systems mapping) with data governance practices such as defining data domains, building asset profiles, mapping critical data elements, tracing data lineage, and implementing data quality frameworks.

• Act as the primary liaison between data teams, senior leadership, and custodians, system owners and subject matter experts to improve data governance practices.

• Advise and support data custodians and stewards on their day-to-day responsibilities.

• Facilitate cross-functional workshops to establish a clear governance operating model within the division.

• Partner with the business to define, map, and maintain data domains and sub-domains.

• Lead data asset profiling initiatives to catalog metadata, security classifications, lifecycle rules, compliance requirements and business context.

• Identify, define, and maintain Critical Data Elements (CDEs) essential for business operations, regulatory reporting, and analytics.

• Analyse, understand and document end-to-end data lineage for Critical Data Elements (CDEs) from source systems through integration layers down to consuming reports and APIs.

• Define requirements for Data Quality metrics for CDEs including profiling rules, key metrics and monitoring dashboards.

• Lead root-cause analysis on data issues, risk events and defects, and collaborate with system owners to implement permanent remediation solutions.

• Analyse and translate governance policies, standards and requirements into technical specifications, systems and processes.

• Evaluate existing systems and processes to identify governance gaps, operational risks, compliance issues and process bottlenecks.

• Support the rollout and configuration of enterprise data governance platforms (Collibra) and supporting documentation.

• Previous roles: At least 3 years (ideally more) of hands on experience in data, analyst or engineering roles that directly improved data governance and management practices, ideally in banking. You may have previously had titles such as Senior Business Systems Analyst, Data Analyst, Data Business Partner, Implementation Lead, Data Steward, Data Custodian, Technology Risk Manager or Operational Risk Manager.

• Technical leadership: Sound and practical understanding of data domains, CDE identification, metadata management, lineage mapping, data quality practices and maturity frameworks (DCAM or similar). You will have opinions on what good looks like, backed by hands-on experience that moves beyond theory.

• Technical proficiency: Fluent in SQL for data profiling and analysis; experience with data modelling concepts and modern enterprise data governance/ tools such as Collibra.

• Stakeholder management: Exceptional communication skills with a proven track record of translating complex technical concepts for senior executive audiences, partnering with risk specialists and subject matter experts.

• Tenacious problem solving: Ability to navigate complex data environments and policy frameworks to bring structured governance frameworks to life without introducing excessive bureaucracy.

• Regulatory: Familiarity with relevant industry data and privacy regulations highly desirable.

We work flexibly, with genuine autonomy over where and when you do your best work. Ferocians can use our Melbourne CBD office as much or as little as makes sense for them.

We also value spending time together face to face, with teams making time to meet in person when it matters. That’s why we’re currently only hiring people based in Naarm/Melbourne and surrounding areas.

Here’s some of what you can expect:

• Smart, passionate people who care about what they make.

• Generous leave and parental policies.

• Flexibility and genuine autonomy over your time.

• A great CBD office with a rooftop, gym and personal trainer.

• A budget for personal development, training and conferences.

• An Employee Assistance Program.

• Home loan rebates (conditions apply).

• Ongoing bonus and equity grants (conditions apply).

Unsure if you tick every box? Throw your hat in the ring anyway. We value different experiences and perspectives, so we encourage you to apply even if you don’t meet every requirement. You might be just who we’re looking for.