The Technical Support Engineer will provide on-site and remote support for macOS and IT infrastructure, manage service requests, assist with staff onboarding, ensure security compliance, and contribute to improvements in the IT environment.

Ferocia seeks proactive individuals for open applications, encouraging creativity and diverse talents in finance and tech roles as they grow their team.

Join Ferocia as a Phone Support Specialist to assist customers with financial inquiries, improve processes, and shape the support experience.

Lead CX initiatives with a focus on customer insights and research, shaping a group-wide strategy that aligns with both Bendigo Bank and Up's objectives.