Similar Jobs at Xero
Cloud • Fintech • Information Technology • Machine Learning • Software
Builds standardized observability systems, telemetry architectures, and data pipelines for large-scale cloud environments. Implements OpenTelemetry instrumentation, improves platform efficiency and cost optimization, and develops automated alerting and reliability scorecards. The role diagnoses distributed systems under high load, supports intelligent operational workflows, and establishes reliability standards across engineering teams.
Top Skills:
Artificial IntelligenceAutomated AlertingCloud SystemsData PipelinesDistributed TracingLog AggregationMetricsOpentelemetryReliability ScorecardsTelemetry Frameworks
Cloud • Fintech • Information Technology • Machine Learning • Software
Site Reliability Engineer responsible for improving reliability across Xero’s global platform. The role involves building Kubernetes operators and automated tooling, enhancing AWS telemetry and alerting, implementing chaos engineering, load shedding, and rate limiting, and coordinating incident management and post-incident reviews. The engineer partners with product and infrastructure teams to design resilient systems, diagnose distributed-system issues, and apply sustainable reliability improvements.
Top Skills:
Amazon EcsAWSC#Chaos EngineeringGoKubernetesPython
Cloud • Fintech • Information Technology • Machine Learning • Software
Build and support platform systems that create test environments and provide reliable test data for engineering teams. Develop Golang services and infrastructure using Terraform, AWS, Kubernetes, EC2, and Lambda. Improve testing workflows, shorten feedback loops, support legacy and modern systems, communicate across teams, and participate in an on-call rotation.
Top Skills:
.NetAmazon Ec2AWSAws LambdaGoJavaKubernetesTerraform
Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
How you’ll make an impact:
The Marketing Data Science, Analytics & Insights team is responsible for empowering Xero to deliver successful digital, product, customer & marketing outcomes through actionable insights. We enable digital, marketing and product teams with key information to; understand the current trends, customer and scape, inform and motivate customer behaviour and shape customer, product & marketing strategy. You will join a global team and the teams we work with are split geographically between the US and Australia.
As the Data Enablement Lead, you will act as a product owner for a variety of data products and applications. You will be part of a cross-functional team of data engineers, scientists, and researchers using data to impact business outcomes and decisions. You will partner with Marketing, Sales, Strategy, and other stakeholders to design and build custom solutions to drive improved targeting and decision making.
What you'll do:
- Partner with the business to shape the opportunities of data enrichment can be used to leverage the commercial or customer benefits
- Partner closely with stakeholders to understand business use cases, advise on solution design, and create product requirements
- Set direction and drive development of key Xero data sets and applications built on top of them
- Work entrepreneurially to make sure our products are meeting business units needs and benefits
- Interpret the semantic meaning of internal and third party data and translate to technical requirements in data products
- Map the business process how the data enrichment we will be utilised
- Use and enable an experiment based approach to measure and improve our products and business.
- Work cross-functionally with engineering, science, legal, strategy and marketing teams to build products that fit into Xero’s tech stack
- Ensure robust, reliable, and predictable operation of data products
- Support other teams that want to build data enrichment data products on top of our applications and platforms.
What you’ll bring with you
- Bachelor degree with 5+ years of industry experience in digital or marketing science domain
- Deep knowledge in utilising data and working with 3rd party vendors
- Experience building and scaling data enriched products
- Experience in running cross functional data programs and business mapping data processes, and building data enriched products
- Proven track record of building out a data-driven culture where data drives the strategy forward
- Strong communication skills with the ability to break down complex data and deliver meaningful, actionable insights to stakeholders
- Technical skills: semantic understanding of associated data, SQL and ability to interrogate data sets
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Xero Hawthorn West, Victoria, AUS Office
Xero Melbourne (HQ) Office
Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
