This role is a permanent, full‑time opportunity with hybrid working arrangements.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.
Join us as we continue to grow and make a mark as the 4th largest telco in Australia!
Why work for Aussie?
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Let’s talk about you
Understanding of the telco industry and customer journeys.
2+ years’ experience in data analysis within digital marketing, CRM or lifecycle teams.
Experience with marketing automation platforms and audience segmentation.
Hands‑on skills in data warehousing and SQL (e.g., BigQuery, Snowflake, Redshift).
Background in data quality, validation and governance.
Experience with ETL/ELT pipelines and data integration tools.
Familiarity with data modelling for marketing events, consent, profiles and lifecycle stages.
Proficient with BI/dashboard tools such as Looker, Power BI or Tableau.
Experience in customer journey mapping, segmentation and automation design.
Strong stakeholder management and collaboration skills.
Ability to collect, analyse and interpret data to support decision‑making.
Demonstrated ability to solve problems, work independently and adapt quickly.
How will you support our “Why?”
Analyse behavioural, demographic and psychographic data to identify high‑value segments.
Support audience strategy across paid media, CRM and lifecycle messaging.
Evaluate customer journeys and drop‑off points to inform personalised experiences.
Work with internal stakeholders to meet their data and reporting needs.
Ensure accurate data flow between CRM, marketing tools and the data warehouse.
Maintain up‑to‑date consent records, preference centre syncs and compliance alignment.
Maintain data dictionaries, tracking specifications, segment logic and data guidelines.
Champion best‑practice channel use across the team.
Understand how to integrate data from CRM and website sources.
Use MarTech tools to nurture customers at scale.
Look for new opportunities and innovative ways to improve performance.
Own marketing data governance and keep the team accountable.
Stay current with legislation and ensure all activity meets compliance requirements.
Ready to join?
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions, get in touch today with our team at [email protected]
Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!
