It’s an exciting and transformational time at MMS – and the communications team is key to supporting a company-wide strategy that delivers great customer experiences and drives future growth.
Reporting to the Communications Manager as part of the broader Marketing & Digital team, the Creative Communications Specialist will be responsible for delivering outstanding, empathetic, engaging and compelling communications across a variety of mediums including web, email, social, marketing campaigns, and internally as needed.
Key to the role is stakeholder management, agility and bringing a sense of fun to everything we do.
Key responsibilities
- Create and maintain content for the organisation websites, marketing campaigns, email communications, social media channels and other digital platforms.
- Collaborate with the Marketing team to develop marketing campaigns that support broader organisation objectives.
- Take briefs from key stakeholders and deliver exceptional communications solutions with a focus on the customer’s needs and the product benefits
- Express complicated financial subject matters clearly and compellingly, ensuring tone and language is in keeping with the brand style guide
- Managing time and timelines to ensure deadlines and expectations are met
- Reviewing existing digital assets for potential updates or SEO improvements
- Listening and learning; teaching and sharing; smiling and waving; fitting in and having fun
To be considered for this role you will have:
- Experience in a communications, marketing communications or copywriting role with a particular focus on the development, production and delivery of internal & external communications
- Strong multimedia writing skills including websites, social media and other digital channels
- Understanding of digital marketing best practices beneficial
- Experience in developing and implementing customer e-communications
- Experience educating various audiences on complex subject matter via multiple channels and mediums
- Strong project management skills to manage multiple campaigns and deadlines
- An agency background would be considered
What we can offer you:
Novated leasing benefits and discounts
12 weeks paid parental leave and access to our Parents Portal
Comprehensive learning and development opportunities to support your career growth
Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
Top Skills
McMillan Shakespeare Melbourne, Victoria, AUS Office
Melbourne Central Tower, Level 21, 360 Elizabeth Street, Melbourne, Victoria , Australia, 3000
