About the Role
At Team Global Express, we're delivering technology solutions that power one of Australia's leading logistics networks. As our Courier Applications Manager, you'll play a critical leadership role overseeing the portfolio of applications that support our Courier business, including transport management systems, pickup and delivery orchestration platforms, customer-facing applications, and key systems of record.
Reporting to the Director, Parcels Applications, you will provide technical leadership across the application lifecycle, ensuring our systems remain secure, reliable, scalable and customer-focused. You'll work closely with business stakeholders, technology teams and vendor partners to drive innovation, optimise performance and deliver technology roadmaps that support business growth
What You'll Do
Lead the development, implementation, support and continuous improvement of Courier business applications.
Define and execute application strategies, operational plans and technology roadmaps aligned to business objectives.
Manage a blended team of internal resources and vendor partners to deliver application enhancements, projects and support outcomes.
Provide technical leadership in the resolution of complex application, integration and system performance issues.
Partner with IT, Operations, Product Owners and business stakeholders to gather requirements and deliver customer-focused solutions.
Oversee application performance, availability and reliability while driving continuous improvement initiatives.
Ensure applications comply with cyber security, data protection and governance requirements.
Lead security assessments, vulnerability management and incident response activities relating to the application portfolio.
Manage audits, reporting, risk management and compliance activities across the application environment.
Build strong relationships across the business and serve as a trusted advisor on application strategy and technology decisions.
What You'll Bring
Experience leading and managing enterprise applications in a complex technology environment.
Strong knowledge of transport management systems, enterprise platforms and application integration architectures.
Experience managing application support, development, releases and service performance.
Understanding of cyber security principles, identity and access management, risk management and compliance requirements.
Proven ability to lead technical teams and vendor partners to deliver business outcomes.
Excellent stakeholder management, communication and influencing skills, with the ability to translate technical concepts for non-technical audiences.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
Team Global Express Melbourne, Victoria, AUS Office
Melbourne, Australia
Team Global Express Melbourne, Victoria, AUS Office
11 Steele Way, , Melbourne, Victoria , Australia, 3045
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