Our virtual fencing platform combines solar-powered neckbands, cloud software and mobile technology to enable farmers to manage cattle without physical fences. What started as an ambitious AgTech innovation is now used across more than 10 countries and continues to scale rapidly throughout Australia, New Zealand, North America and beyond.
As our platform grows, so does the complexity behind it.
We're looking for a CloudOps Engineer to help build, scale and optimise the cloud infrastructure that powers thousands of connected devices operating in some of the world's most remote locations.
This is not a maintenance role. It's an opportunity to influence the architecture, reliability, performance and future scalability of a global IoT platform at an exciting stage of growth.
Why This Role MattersEvery eShepherd neckband continuously streams data from the field to our cloud platform.
As customer adoption accelerates, we're expanding into new regions, supporting increasing device volumes and introducing new capabilities on top of the same foundation.
You'll be the engineer helping us answer questions like:
How do we scale before customers feel the pain?
Where are the bottlenecks hiding?
How do we design infrastructure that supports global growth?
You'll work closely with our software engineers, cloud specialists and product teams across Melbourne and Hamilton while playing a critical role in supporting our growing North American business.
What You'll Be DoingYou'll:
Design, build and optimise scalable AWS cloud infrastructure
Analyse system performance, capacity and reliability at scale
Improve database performance, architecture and operational efficiency
Build and maintain Infrastructure as Code, CI/CD pipelines and deployment tooling
Strengthen monitoring, observability and incident response practices
Help shape multi-region and global platform architecture
Investigate and solve complex performance and scalability challenges
Support production environments that are relied upon by customers every day
Partner with customer-facing teams to understand how our platform performs in real-world environments
Influence engineering decisions through experimentation, evidence and data-driven insights
This is a highly autonomous role where you'll uncover problems, challenge assumptions, bring evidence and help define the solution.
What You'll BringWe're looking for someone who is curious, practical and enjoys solving difficult technical challenges.
You'll likely bring:
Experience managing and scaling production AWS environments
Strong knowledge of MySQL performance tuning and database optimisation
Experience with containerised environments, including ECS and/or EKS
Expertise in monitoring, alerting and incident management
Infrastructure as Code experience, ideally using Terraform
Strong CI/CD and automation skills
Python, Node.js or similar scripting capability
Experience diagnosing performance, reliability and scalability issues
Excellent communication skills and the ability to work across distributed teams
Bonus Points For Experience With
IoT platforms and connected devices
MQTT, LTE-M, NB-IoT or LoRa
Grafana, Prometheus or similar observability tooling
Multi-region cloud deployments
DevSecOps practices
High-volume telemetry or time-series systems
The systems you build directly influence:
Animal welfare
Farm productivity
Customer success
Global platform scalability
The future of digital agriculture
You'll see the real-world impact of what you build, from remote stations in Australia to ranches across North America.
Supporting a Global Customer BaseThis role plays an important part in supporting our growing North American customer base.
To ensure strong coverage during US business hours, work outside traditional Australian business hours is a core component of this role. We recognise this commitment and offer compensation that reflects the additional flexibility and coverage responsibilities required.
Benefits We OfferWe know exceptional engineers have options, so we invest in creating an environment where great people can do meaningful work, grow their careers and enjoy the journey along the way.
We Offer
Competitive salary package, including recognition for supporting US business hours and after-hours coverage requirements
Performance-based incentives
Career growth opportunities as eShepherd continues to scale globally
The opportunity to solve complex cloud, IoT and platform engineering challenges with real-world impact
Modern tools, technology and equipment to help you do your best work
A supportive, collaborative and high-performing engineering culture
Modern Melbourne office with free snacks, quarterly team lunches, excellent amenities and public transport access
Employee Assistance Programme (EAP)
Ongoing learning and professional development opportunities
Flexible working arrangements that support work-life balance while serving a global customer base
The backing of Gallagher's global network combined with the pace, innovation and energy of a fast-growing technology business
Build Technology with Purpose - Develop systems that directly support farmers, livestock operations and animal welfare outcomes across the globe.
Solve Interesting Problems - Work across AWS, IoT, distributed systems, reliability, cloud architecture and platform scalability.
Make a Global Impact - Influence technology used across Australia, New Zealand, North America and beyond.
Work Alongside Great People - Join a passionate team of engineers, product specialists and innovators who care deeply about what they build and the customers they serve.
If you're excited by cloud infrastructure, platform engineering and building technology that makes a real-world difference, we'd love to hear from you.
Applications will be reviewed as they are received and an appointment to the position may be made prior to the listing closing – so apply now.
