At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job DescriptionWe are seeking an experienced Change Manager with strong exposure to FMCG, warehouse, or large-scale consumer operations to support a major transformation program. This role is ideal for someone who thrives in fast-paced environments and can engage confidently across operational, engineering, and technology teams.
You will lead and deliver end-to-end change management across large warehouse and consumer operational environments. This includes assessing and managing change impacts across production lines, engineering teams, and operational groups to ensure readiness and minimal disruption. You will develop clear and engaging communications and training materials tailored to diverse onsite audiences, while working closely with site leaders, suppliers, training specialists, and technology teams to embed new processes and systems. A major part of the role involves providing hands-on support across sites during deployment and Go-Live activities, ensuring a smooth transition and strong adoption across all impacted teams.
Work Location & Travel
Required to work 3 days per week at either Docklands or Port Melbourne office.
Must be available to travel frequently to NSW, particularly during Go-Live periods (April–June).
Strong background in FMCG, warehouse, logistics, or industrial operational environments.
Fast-paced, enthusiastic, and highly engaging communicator with excellent written and verbal communication skills.
Able to adapt quickly to operational demands — not purely process-driven but pragmatic and flexible.
Comfortable working across engineering, operations, safety, and technology.
Deep understanding of change management principles, including E2E impact assessment.
Strong awareness of safety requirements and production line operations.
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
