Capacity Analyst

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

A fantastic opportunity has presented itself for a Capacity Analyst reporting to Senior Manager Capacity Strategy.

A bit about your role

The Capacity Analyst develops and maintains demand and supply capacity plans to ensure the right field resources are available to meet customer, regulatory, and business requirements. Using data analysis, forecasting, and scenario modelling, the role identifies trends, supports workforce planning decisions, and continuously improves planning processes. The position also manages key operational data and systems, collaborates with a range of stakeholders to achieve shared outcomes, and uses insights and feedback to enhance planning accuracy, efficiency, and service performance in a dynamic environment.

A bit about you

The ideal candidate brings a qualification in Engineering, Telecommunications, Information Technology, Commercial, Planning, or a related discipline, along with experience in telecommunications, network services, field operations, or workforce planning environments. They are skilled in workforce planning and scheduling systems, data analysis, forecasting, and capacity planning, with the ability to translate insights into practical business recommendations. Success in this role requires strong problem-solving capabilities, effective stakeholder collaboration, proficiency in managing large and complex datasets, and a continuous improvement mindset to enhance processes, manage risks, and support operational outcomes across diverse teams and locations.

Application Process

You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self-select out. We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this role is a permanent opportunity and applications will close at midnight on Friday, 4th September.

To be eligible for this role, you must have full working rights in Australia.