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The Business Manager leads commercial engagement with strategic customers, develops strategies for revenue, manages complex contract negotiations, and aligns internal teams to drive outcomes.
Work Flexibility: HybridTravel Percentage: 10%
Stryker's Commercial team sits at the hub of our ANZ business. We shape long term partnerships with our largest customers and major private buying groups, not transactional contracts.
This is not a traditional sales role. To be successful, you'll already understand the healthcare landscape and have experience working within medical devices, pharmaceuticals, healthcare services, or other environments that require navigating complex hospital networks and healthcare procurement pathways.
This role is for someone already operating at a corporate, customer-facing level who wants a bigger, more complex canvas to play on.
What you'll do- Own the commercial relationship with a portfolio of strategic customers and private buying groups.
- Lead complex negotiations and renewals end to end with Pricing, Financial Solutions and Legal.
- Build the long term partnership strategy for each account, including P&L, rebates and growth.
- Influence across Sales, BU Directors and the leadership team to deliver "One Stryker" outcomes.
- Essential: Experience within medical devices, pharmaceuticals, healthcare services, or a similar industry where you have worked closely with hospitals, health networks, private healthcare groups or healthcare procurement functions.
- Corporate level sales, commercial or strategic account management experience.
- A track record of structuring and landing complex, multi-stakeholder commercial agreements.
- Experience navigating large, matrixed customer organisations and influencing senior healthcare stakeholders.
- A history of crafting creative, considered solutions to opportunities that don't fit a standard model.
- Strong commercial acumen, comfortable in P&L, rebate and pricing conversations.
- Builds trust quickly and manages multiple priorities without losing the detail.
- Thrives in a matrix environment and influences without formal authority.
- Real exposure across the entire ANZ business and our biggest customers.
- A team built end to end for strategic partnership: Tenders, Financial Solutions, Pricing Analytics and Business Managers all working together.
- Hybrid working with regular customer engagement built into the rhythm of the role.
Please note: Due to the complexity of our customers and healthcare environment, we are specifically seeking applicants with experience in medical technology, pharmaceuticals, healthcare services, or other roles involving direct engagement with hospitals, health networks, or private healthcare groups.
Stryker Saint Leonards, Victoria, AUS Office
Saint Leonards, Australia
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
