Business Improvement Lead

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

We are seeking a dynamic and results-driven Business Improvement Lead.  Reporting to the Program Manager of Retail Operations Improvement within Simpler for Stores, the Process Improvement lead is responsible for delivering sustainable value and leading end to end business, operation and process diagnostics across our Endeavour Drinks business which will include finding ways to optimise and uplift process capability and providing a roadmap for business improvement and workforce development.

Here is a taster of what you can expect in this role:

• Identify value creation/ optimisation opportunities for target business or functional areas (focus on Dan Murphy's (270 stores) and BWS Retail (1450 Stores) Businesses, and supporting Ops, Risk, Asset Protection, Safety and the People Team). Support the development of a project pipeline enabling bottom-line business benefits 
• Review baseline operations profile, ways of working and processes relevant to target spend area 
• Define business problems and develop early hypotheses on potential opportunities. Validate hypothesis with key business stakeholders, data analysis, and in-store observations
• Develop business cases with data based recommendations and implementation plans, supported with rigorous analysis and analytical modelling
• Provide understanding and insights into business transformation, process and organisational design and change management and develop the presentation of findings for steering committees at a senior management level, develop and manage regular progress status reports.
• Design and implement new operating models; including people, process, and technology to support opportunity hypothesis
• Support the delivery of transformation projects within a specified time frame and drive the implementation of the opportunities to achieve improved systems, processes, procedures and best practices
• Support the delivery of process change that challenges the cost of doing business, by identifying and valuing opportunities for improvement. This includes effectively collaborating with a broad range of key business stakeholders (including the operational team) to support productivity model overlays, and ongoing performance convergence relative to budgeted/forecasted metrics

Qualifications

Now let’s talk about you

• 4-7 years of experience across Management consulting and/or Business/Process improvement within an operational environment
• Experience in at least 2 of the following fields; Retail, Hospitality, FMCG, Manufacturing, Warehousing or Supply Chain
• Experience in the use of structured problem-solving approaches 
• Ability to conduct detailed assessments (incl. desktop research, data analysis, document review, observation analysis etc.) and synthesising into digestible outputs (e.g. reports)
• Highly effective communication skills, both written and verbal, and the ability to build strong relationships with a range of internal stakeholders
• Strong and adaptable facilitation and communications skills
• Strong Google Sheets / Excel & Google Slides / Power Point skills
• Graduate, bachelor's degree as a minimum
• Experience as working part of a cross functional Project team working with business operators, subject matter experts and strategic leaders
• Travel interstate and within state when required
• Must have or willing to obtain RSA & RSG

Additional Information

The benefits are good too!

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career.
• This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and
more, Endeavour Group is big on sociability. Together we create the moments that bring
millions of people together. And together we have more fun, create more opportunities,
and score a lot more goals. We’re serious about creating a safe, inclusive and fun place
to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this
job excites you - and you’re close-enough on the requirements, reach out, we’d love to
hear from you.

You can learn more about working with us on HYPERLINK"https://www.linkedin.com/company/endeavour-drinks-group/?viewAsMember=true"LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy