TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
This role provides administrative and billing support to the billings team and internal customers.
• Manage and respond to billing queries via telephone and email from internal
customers
• Action allocated emails and queries from the inbox and escalate things when
needed
• Manage standard set up and maintenance of customer information in the
system
• Schedule invoices in the system – contract fees, chargebacks and disbursement
• Process assigned approved credit request and re-issue invoices accordingly
• Process change request for particular invoices (e.g. Change of invoicing person
PO numbers, invoice text, etc)
• Action change requirements during Mid-month and EOM invoicing run
• Any ad hoc billing requests
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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