Audit Manager Sr - Quality Assurance & Improvement Program

Position Title

Audit Manager Sr - Quality Assurance & Improvement Program

Location

Hicksville, NY 11801

Job Summary

The Senior Audit Manager – Quality Assurance and Improvement Program (QAIP) is a critical leader within the Internal Audit Department engaging with Senior Leaders and teams across the Internal Audit department. This role drives the development and execution of a comprehensive QAIP program and collaborates across the department to promote change, quality of audit deliverables, and adherence to audit methodology.
The Senior Audit Manager – QAIP serves as the steward of audit quality, responsible for establishing quality standards, monitoring compliance with audit requirements, and fostering a culture of continuous improvement throughout the Internal Audit function. This leader ensures that audit processes align with policies, procedures, and regulatory and legal guidelines, while providing strategic oversight and advice to audit personnel at all levels. This leader directly manages a dedicated QAIP team and is responsible for developing and maintaining positive working relationships with Internal Audit leadership, audit teams, and key stakeholders; exercising professional judgment in quality assessments; ensuring compliance with the Institute of Internal Auditors' guidance and maintaining objectivity and independence in evaluating audit quality and effectiveness. This position is instrumental in enhancing the credibility, effectiveness, and impact of the Internal Audit department.

Job Responsibilities:

JOB RESPONSIBILITIES

• Quality Assurance Review Execution:

• Provides general oversight of multiple reviews being performed by the QAIP team and, as necessary, directly participate in QAIP reviews. Ensuring QAIP reviews are completed timely and are of high quality.
• Engages across the QAIP review lifecycle, including participation in the development of scope and testing approach, creation and completion of testing, exception disposition and issue creation, and drafting of the QAIP report.
• Ensures ongoing and timely communication with the Internal Audit team being reviewed.
• Reviews submitted work, providing necessary feedback, and acting as the final approver of QAIP workpapers.
• Ensures QAIP issues are monitored and remediated by Audit teams and overseeing their validation and closure.

• QAIP Oversight

• Provides the strategic direction for QAIP, including developing and communicating a vision and roadmap for QAIP evolution.
• Designs and implements comprehensive quality assurance policies, procedures, and standards aligned with IIA and regulatory requirements.
• Establishes and monitors QAIP quality metrics. Develops plans to improve metrics as needed.
• Ensuring QAIP maintains currency with industry best practices and regulatory guidance updates
• Develops the annual QAIP Plan.
• Develops annual QAIP team goals.
• Understands QAIP subject matter expert needs and ensures that resources to fulfill those needs are available, or that suitable alternatives exist.

• Stakeholder Communication and Collaboration:

• Communicates quality assurance findings, trends, and recommendations to Internal Audit leadership and the Audit Committee.
• Collaborates with Internal Audit leadership and engagement leads to support quality improvements in their engagements.
• Serves as a resource and subject matter expert on audit quality matters.
• Presents quality metrics, improvement initiatives, and program updates to senior management.
• Maintains relationships with stakeholders regarding audit quality standards.
• Develops and leads department-wide quality related training sessions.

• Talent Management:

• Provides leadership for a small team.
• Completes performance evaluations.
• Understands staff development/training needs and ensuring those needs are met.
• Mentors QAIP staff on quality-related matters and professional development.
• Ensures all staff comply with annual training requirements.
• Recruits QAIP team members.

• Maintains SME designations and/or certifications as applicable

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent) in Accounting, Finance, or Business Administration or related field
• Minimum experience required: 8+ Years of audit or risk management experience including in the financial services industry, preferably with a large financial services firm

Preferred Qualifications:

• Education level preferred: Master's Degree (or Postgraduate equivalent) in Accounting, Finance, or Business Administration or related field
• Previous experience working with a public accounting or risk advisory firm is preferred. 
• CIA, CPA, CISA, CRCM, or CFE preferred.

Job Competencies:

• Comprehensive knowledge of relevant laws and regulations impacting financial institutions.
• Strong knowledge of internal audit best practices and industry standards.
• Strong oral and written communication; comfortable making presentations to groups of professionals, external auditors, and regulators. 
• Excellent quantitative and analytical skills along with a focused attention to detail. 
• Collaborative and takes ownership to ensure the quality of the QAIP team’s product and success.  
• Ability to influence and effect change; be viewed as a trusted advisor.  
• Proactive thought process, with an ability to foresee potential risks ahead of business decisions. 
• Strong project management skills, with the capability to prioritize multiple demands.  
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. 
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. 
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders. 
• Possess business acumen and judgment plus ability to resolve and communicate key issues to all levels. 
• Travel requirements: up to 10%
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$124,987.50 - $217,150.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.