About the Team
Our Advertising & Promotion team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. This role will be directly responsible for managing our promotional & advertising campaigns across restaurants, CPGs, and our new verticals.
About the Role
- Own the day to day management of large engagements, planning and coordinating deliverables across campaigns
- Create process improvements to drive more efficient workflows with cross-functional teams
- Manage a small team of campaign operation specialists, ensuring high quality campaign execution, directing feedback loops, and guiding professional development
- Partner cross-functionally with our account teams across our restaurant, grocery & convenience businesses to ensure campaigns are scoped and executed flawlessly
- Become a subject matter expert in our internal systems, tools and product capabilities
- Work with product and engineering, using data and operational feedback to drive product improvements to improve campaign accuracy, drive efficiency, and launch new features.
You’re excited about this opportunity because you will…
- Operate- You aren’t afraid to roll up your sleeves and get to the lowest level of detail. You are comfortable learning new tools and becoming an expert.
- Build- You love building processes. You can take business requirements and put them into action to support short-term needs and long-term growth.
- Partner- You have experience working with multiple stakeholders.
- Manage- You have strong project & program management skills and can manage numerous projects at once.
We’re excited about you because…
- You have 4-6 years of experience in ad operations, digital advertising, process/project/program management, or operations; high growth startup experience preferred
- You have excellent communication skills and can manage effectively in a matrixed environment
- You are extremely organized and detail oriented and can balance multiple projects and work streams simultaneously
- You have strong Excel or Google Sheets skills and are comfortable learning new technical tools and teaching them to others
Nice to haves
- You have experience editing SQL queries
- You have experience driving product improvements with product, engineering, and other cross-functional teams
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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