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RMIT University

Assistant, Research Training Services

Posted 6 Days Ago
Be an Early Applicant
Hybrid
Melbourne, Victoria, AUS
Entry level
Hybrid
Melbourne, Victoria, AUS
Entry level
Provides customer service and administrative support to higher degree by research candidates and supervisors throughout the candidature lifecycle, including enrolment, progress reviews, examinations, and related processes. The role requires coordinating multiple functions, interpreting policies and procedures, managing stakeholder communications, and maintaining accurate records while contributing to service excellence and continuous improvement. No academic research activities are involved.
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Overview:

  • Full-Time, Continuing position

  • Salary Level HEW 5 + 17% Superannuation

  • Based at the Melbourne CBD campus, with a hybrid and flexible work arrangement

About the Role

As Assistant, Research Training Services, you will provide research services and support to Higher Degree by Research (HDR) candidates and supervisors across the HDR lifecycle. This includes providing high quality customer service and administrative support for enrolment, progress, review processes, and other candidature lifecycle activities.

You will be joining a dynamic and agile team that fosters a culture of collaboration, continuous improvement and service excellence.

Please note: there are no academic research related activities undertaken in this role.

To be successful in this position, you will have:

  • Experience in supporting high-performing customer focused teams to deliver to a range of clients

  • Strong communication skills including the ability to work with a variety of different stakeholders

  • An ability to work independently, as a member of a team and collaboratively with stakeholders to help achieve the strategic objectives of all colleges

  • Proven organisational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure

  • Demonstrated high level of computer literacy – Excel, word processing, presentation software, email, internet and correspondence management databases, and a demonstrated ability to adapt to new IT environments

  • Demonstrated history of behaviour aligned to the RMIT values and professional capability framework

  • An ability to interpret and apply policies, procedures and regulations

  • Experience in a University environment or similar organisation (preferred)

About the Portfolio

Part of the Research and Innovation Portfolio, the School of Graduate Research (SGR) supports graduates to drive innovation and contribute to excellent research outcomes. Managing the candidature lifecycle from admission to examination, SGR provides services for scholarships, candidature, quality assurance, and a suite of career and professional development programs to enrich the experience of our research candidates and our Higher Degree by Research (HDR) supervisors.

SGR facilitates collaboration with industry and international partners allowing candidates to gain valuable experience and skills by helping the private and public sector solve today’s problems and capture opportunities.

https://www.rmit.edu.au/about/governance-management/rmit-structure/research-innovation/graduate-research

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page. A response to the key selection criteria is not required for this role.

For further information about this position, please see the Position Description hyperlinked below or contact Lisa Fairweather (Coordinator, Research Training Services DSC) via email [email protected].

Position Description – Assistant, Research Training Services

#Li-Hybrid

Applications Close:21 Sept 2026 11.59 pm

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 


In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes.  All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence.  Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.

 

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via [email protected] or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

 

We are a Circle Back Initiative Employer – we commit to respond to every applicant. 

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