Manage administration for an underwriting agency’s broker distribution, including brokerage and user onboarding, access support, broker communications, database maintenance, monthly insurer bordereaux, and broker enquiries. Provide executive assistance to the Head of Agencies with diary management and distribution strategy support. The role requires strong organisation, attention to detail, and experience in underwriting agency or insurer administration.
Agency Administrator / EA to Head of Agencies | Underwriting Agency | Melbourne, Western Suburbs | $100k to $110k + super
About the Organisation
Our client is an established Melbourne-based underwriting agency, writing personal lines business through brokers on behalf of an insurer partner.
The business is growing and is adding to its underwriting and broker support team.
About the Role
You'll run the administration behind the agency's broker distribution as its broker panel grows.
You'll also act as EA to the Head of Agencies.
Responsibilities include:
- Onboarding brokerages and users, including platform logins, access and password support
- Sending welcome packs, PDS, TMD and reference material to brokers
- Keeping the broker database current as broker staff join, leave and move
- Preparing the monthly insurer bordereau
- Handling broker enquiries and escalations
- Supporting the Head of Agencies' diary and distribution strategy
About You
You've held a similar role at an underwriting agency or insurer. You're highly organised with strong attention to detail.
Ideally you'll bring:
- Broker onboarding or distribution administration experience
- Experience with bordereaux, broker portals or policy systems
- EA or executive support experience
What's on Offer
- $100k to $110k + super
- A central role in a growing distribution team
- Working directly with the Head of Agencies
Next Steps
Hooker & Heijden undertake a thorough recruitment process on behalf of our clients and candidates. Please express your interest in this role by submitting your resume via this advertisement. We will contact you to discuss this role, your experience, and other opportunities we may have that are appropriate.
As part of our compliance process, we will provide you with a privacy statement and candidate registration form to complete.
Hooker & Heijden and our clients' interview process includes telephone, video and in-person interviews. Testing may also be part of the interview process.
Please note, as part of securing your new position it may be a requirement of employment that you undertake background checks including but not limited to police, bankruptcy, banned register and qualification checks.
About Us
Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more. Our clients include Global & Australian/New Zealand Brokerages, Underwriting Agencies and Insurers.
How to Apply
This search is being managed on a confidential basis by Hooker & Heijden. For a confidential discussion, please contact David Hooker, 0417 135 284, [email protected].
Hooker & Heijden Melbourne, Victoria, AUS Office
Melbourne, Australia
Hooker & Heijden Melbourne, Victoria, AUS Office
Level 6, 22 Albert Road, Melbourne, Australia, 3205
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