Administration Officer

Ramsay Clinic Albert Road is a trusted provider of mental health services in Victoria, offering comprehensive inpatient and day programs for anxiety, depression, mood and trauma disorders, and complex conditions. Our multidisciplinary team of psychiatrists, psychologists, nurses, and allied health professionals work collaboratively to deliver personalized, exceptional care within a welcoming and supportive environment.

The hospital is owned and operated by Ramsay Health Care, Australia’s largest private health care provider. Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.  

This is a great opportunity for an experienced Administration Officer who enjoys working with people, thrives in a fast-paced healthcare environment and takes pride in providing exceptional service. You’ll play an important role in supporting patients throughout their hospital journey while ensuring our administrative and front-of-house services run smoothly and efficiently.

Key Responsibilities:

You’ll play an important role in supporting the smooth day-to-day operation of our patient services and front-of-house administration, working closely with patients, families and our clinical teams.

As a Administration Officer, you will be responsible for a broad range of administrative duties including:

• Managing the busy reception desk, including answering calls and handling inquiries
• Managing both electronic and paper-based medical records
• Attention to detail and strong communication skills
• Maintaining accurate and efficient record management systems
• Supporting ward staff with administrative tasks
• Liaising with other departments and team members as required
• Completing other clerical tasks as requested, such as data entry, scanning, preparing resources, and welcome packs
• Conducting Health Fund checks and other financial tasks related to admissions 

Teamwork & Collaboration:

• Work collaboratively as a positive and supportive team member while also demonstrating the ability to work independently and manage competing priorities.
• Contribute to a culture of accountability, professionalism, continuous improvement and patient-centred care.
• Share knowledge, support colleagues and actively participate in team meetings and organisational initiatives.

About You

To be successful in this role, you will have:

• Excellent communication and high level customer service and communication skills
• Strong attention to detail and a commitment to accuracy in all aspects of work.
• The ability to take ownership of responsibilities and follow tasks through to completion.
• Well-developed organisational and time management skills, with the ability to manage competing priorities.
• The ability to work autonomously with minimal supervision while contributing effectively within a team environment.
• A proactive approach to identifying issues and implementing practical solutions.
• Intermediate to advanced computer skills including Microsoft Office and patient management systems 
• Ability to work effectively in a busy and fast-paced environment

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months. 

• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.  

Apply: 

All applications must be lodged online. 

Applications close: 19 October 2026

Reference number: JR116180

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.